Senior Maintenance Technician

Wickaninnish Inn; Tofino; On-site; CAD 52,000 - 60,000; Full time

Job summary

Wickaninnish Inn is seeking a Sr. Maintenance Technician to uphold Relais & Chateaux and AAA Diamond standards while maintaining guestrooms and public spaces. The role involves outdoor tasks, landscaping, and equipment maintenance in a luxury setting on the West Coast.

Ideal candidates have 2+ years in hospitality maintenance, BC Class 5 license, and the ability to lift up to 35 lbs. HVAC, power tools, and reporting to the maintenance team are essential components of daily duties.

Qualifications

• Minimum 2 years of experience in a maintenance role, preferably in the hospitality industry.
• A valid BC Class 5 Driver's License and clean driving record.
• Physically capable of lifting up to 35 lbs and working outdoors in all weather.
• Excellent customer service and guest interaction abilities.
• HVAC knowledge and familiarity with electrical circuitry; power tools experience preferred; First Aid and forklift certifications are assets.

Responsibilities

• Ensure efficient guest service meeting Relais & Chateaux and AAA 4 & 5 Diamond Standards.
• Maintain daily maintenance of guestrooms and public spaces.
• Oversee landscaping and general grounds work.
• Handle painting, carpentry, and equipment maintenance projects.
• Maintain interior and exterior building upkeep.
• Assist in preventative maintenance programs and schedules.
• Maintain bicycle fleet equipment and furniture restoration tasks.
• Work outdoors across varied weather conditions.

Skills

Customer service

Hospitality

Teamwork

Communication

Physically fit

HVAC knowledge

Education

Red Seal or Trade Certification in Refrigeration, Gas Fitting, or Electrical

Tools

Excel

FileMaker Pro

Property management programs

Job description

Join our Maintenance Team as a Sr. Maintenance Technician, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position will be responsible for a range of general maintenance duties. At times this will be a physically demanding position requiring heavy lifting and involving a wide variety of assignments, some of which will be outdoors. The candidate must be physically able to perform such tasks in any type of weather, often with short notice. The successful candidate should be well versed in Guest Service, as they will have many opportunities to be dealing with guests, either in guestrooms or in public spaces.

Starting Wage Is Based On Experience And Skillset.

As a Sr. Maintenance Technician you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards.
• Be true to Our Service Promise, meet and exceed the service philosophies and standards of the Inn.
• Be part of a team who is responsible for the daily maintenance of guestrooms and public spaces.
• Be responsible for landscaping duties, general grounds work.
• Handle project work such as painting, carpentry and equipment maintenance.
• Be part of a team who is responsible for Interior and Exterior building maintenance.
• Assist in helping to maintain a schedule-based program of preventative maintenance.
• Handle equipment maintenance, including the upkeep of the bicycle fleet.
• Manage furniture restoration and repair.
• Work in the outdoors for a variety of tasks.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our Ideal Candidate Will Embody The West Coast Culture, While Still Being Committed To The Art Of Hospitality And Pursuit Of Excellence.

They Will Have

• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees.
• A Minimum of 2 years of experience in a maintenance role, preferably in the hospitality industry.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• A professional and groomed appearance.
• A calm and capable demeanour.
• A positive and proactive approach, ability to work independently as well as part of a team.
• Physical competence to complete strenuous tasks, including the ability to lift up to 35 lbs.
• An appreciation for a variety of work environments, including both indoor and outdoor settings in all weather conditions.
• A passion for gardening, landscaping, and the art of preventative maintenance.
• A willingness to work evenings and weekends.
• Familiarity with HVAC including electrical circuitry, both control and primary.
• Previous experience with power tools required.
• Certifications in First Aid and Forklift/aerial work platform operation an asset.
• Red Seal or Trade Certification in Refrigeration, Gas Fitting, or Electrical are assets.
• Familiarity with preventative maintenance programs, an asset
• Familiarity using Excel, FileMaker Pro, and property management programs is an asset.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage:

$26.00 per hour