Maintenance Technician

Wickaninnish Inn; Tofino; On-site; CAD 29,000 - 32,000; Full time

Job summary

Wickaninnish Inn in Canada seeks a Maintenance Technician to support guest services and perform a wide range of maintenance tasks in both guestrooms and public spaces. The role involves outdoor duties and heavy lifting, requiring adaptability to all weather conditions.

The ideal candidate will have strong customer service, a professional appearance, and the ability to work independently or with a team, including evenings and weekends.

Qualifications

• Exemplary customer service skills and a willingness to exceed guest expectations.
• Professional and groomed appearance.
• Calm and capable demeanor.
• Positive, proactive approach; able to work independently or with a team.
• Physical ability to lift up to 35lbs and perform outdoor tasks in all weather.
• Valid BC Class 5 Driver's License and eligible driving experience in home country.

Responsibilities

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and Forbes, AAA 4 & 5 Diamond Standards.
• Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn.
• Be part of a team responsible for daily maintenance of guestrooms and public spaces.
• Be responsible for landscaping duties and general grounds work.
• Handle project work such as painting, carpentry and equipment maintenance.
• Maintain interior and exterior building maintenance.
• Assist in preventative maintenance schedule-based programs.
• Handle equipment maintenance including bicycle fleet upkeep.
• Manage furniture restoration and repair.
• Work outdoors for a variety of tasks.

Skills

Customer service

Teamwork

Attention to detail

Gardening/landscaping

Physical stamina

Job description

Join our team as a Maintenance Technician, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position will be responsible for a range of general maintenance duties. At times this will be a physically demanding position requiring heavy lifting and involving a wide variety of assignments, some of which will be outdoors. The candidate must be physically able to perform such tasks in any type of weather, often with short notice. The successful candidate should be well versed in Guest Service, as they will have many opportunities to be dealing with guests, either in guestrooms or in public spaces.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

As a Maintenance Technician You Will

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and Forbes, AAA 4 & 5 Diamond Standards.
• Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn.
• Be part of a team who is responsible for the daily maintenance of guestrooms and public spaces.
• Be responsible for landscaping duties, and general grounds work.
• Handle project work such as painting, carpentry and equipment maintenance.
• Be part of a team who is responsible for Interior and Exterior building maintenance.
• Assist in helping to maintain a schedule-based program of preventative maintenance.
• Handle equipment maintenance including bicycle fleet upkeep.
• Manage furniture restoration and repair.
• Work in the outdoors for a variety of tasks.

Our Ideal Candidate Will Embody The West Coast Culture, While Still Being Committed To The Art Of Hospitality And Pursuit Of Excellence. They Will Have

• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees.
• A professional and groomed appearance.
• A calm and capable demeanour.
• A positive and proactive approach, ability to work independently as well as part of a team.
• Physical competence to complete strenuous tasks, ability up to lift 35lbs.
• An appreciation for a variety of work environments, including both indoors and outdoors in all weather conditions.
• Strong attention to detail.
• A passion for gardening, landscaping, and the art of preventative maintenance.
• A willingness to work evenings and weekends.
• Prior maintenance and housekeeping experience, which will be considered an asset.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $21.00 - $22.00 per hour.