Senior Maintenance Technician - The Wickaninnish Inn

Wickaninnish Inn; Ucluelet; On-site; CAD 30,000 - 41,000; Full time

Job summary

The Wickaninnish Inn is seeking a Senior Maintenance Technician to join our maintenance team on the stunning West Coast of Vancouver Island. The role involves a mix of indoor and outdoor tasks, including guest-facing maintenance, landscaping, and preventative maintenance projects.

We value hospitality excellence, teamwork, and the ability to work in varying weather. The position requires physical stamina and a commitment to a mutually understood employment period.

Qualifications

• Exemplary customer service skills and willingness to exceed guest expectations.
• A minimum of 2 years of experience in a maintenance role, preferably in hospitality.
• A valid BC Class 5 Driver's License with at least two years of clean driving history.
• Professional appearance, calm demeanor, and ability to work independently or in a team.
• Physical capacity to perform strenuous tasks, including lifting up to 35 lbs.

Responsibilities

• Ensure efficient, personalized guest service meeting Relais & Châteaux and AAA standards.
• Maintain guestrooms and public spaces; perform landscaping and grounds work.
• Handle painting, carpentry, and equipment maintenance; work on interiors and exteriors.
• Assist with preventative maintenance programs and equipment upkeep, including bicycles.

Skills

Customer service

Teamwork

Safety awareness

Tools

Excel

FileMaker Pro

Property management programs

Job description

Company Description
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

Company Description
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.
Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers
Job Description
Join our Maintenance Team as a Senior Maintenance Technician, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
This position will be responsible for a range of general maintenance duties. At times this will be a physically demanding position requiring heavy lifting and involving a wide variety of assignments, some of which will be outdoors. The candidate must be physically able to perform such tasks in any type of weather, often with short notice. The successful candidate should be well versed in Guest Service, as they will have many opportunities to be dealing with guests, either in guestrooms or in public spaces.
Starting Wage Is Based On Experience And Skillset.
As a Senior Maintenance Technician you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards.
• Be true to Our Service Promise, meet and exceed the service philosophies and standards of the Inn.
• Be part of a team who is responsible for the daily maintenance of guestrooms and public spaces.
• Be responsible for landscaping duties, general grounds work.
• Handle project work such as painting, carpentry and equipment maintenance.
• Be part of a team who is responsible for Interior and Exterior building maintenance.
• Assist in helping to maintain a schedule-based program of preventative maintenance.
• Handle equipment maintenance, including the upkeep of the bicycle fleet.
• Manage furniture restoration and repair.
• Work in the outdoors for a variety of tasks.
  

Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees.
• A Minimum of 2 years of experience in a maintenance role, preferably in the hospitality industry.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• A professional and groomed appearance.
• A calm and capable demeanour.
• A positive and proactive approach, ability to work independently as well as part of a team.
• Physical competence to complete strenuous tasks, including the ability to lift up to 35 lbs.
• An appreciation for a variety of work environments, including both indoor and outdoor settings in all weather conditions.
• A passion for gardening, landscaping, and the art of preventative maintenance.
• A willingness to work evenings and weekends.
• Familiarity with HVAC including electrical circuitry, both control and primary.
• Previous experience with power tools required.
• Certifications in First Aid and Forklift/aerial work platform operation an asset.
• Red Seal or Trade Certification in Refrigeration, Gas Fitting, or Electrical are assets.
• Familiarity with preventative maintenance programs, an asset
• Familiarity using Excel, FileMaker Pro, and property management programs is an asset.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.
  

Salary/Wage: $26.00 per hour

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: Employment Benefits

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.