Senior Insurance Policy Administrator

Placements24; Kimberley; Hybrid; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Hybrid work

Medical aid

Retirement fund

Professional development

Job summary

Placements24 is seeking a Senior Insurance Policy Administrator in Kimberley to oversee end-to-end policy administration. The role requires accuracy, regulatory compliance, and proactive problem-solving to support internal teams and clients.

You will manage policy issuance, endorsements, renewals, and cancellations, and collaborate with sales, underwriters, and clients to gather information and resolve queries. A strong detail orientation is essential.

Qualifications

• Minimum 4 years' experience in insurance policy administration.
• Proficient with policy management systems and admin software.
• Strong knowledge of insurance products and policy lifecycles.
• Attention to detail and data integrity essential.

Responsibilities

• Administer and maintain insurance policy records, ensuring data integrity and accuracy.
• Process new policy applications, endorsements, renewals, and cancellations promptly and efficiently.
• Liaise with sales teams, underwriters, and clients to gather necessary information and resolve policy-related queries.
• Prepare policy documents, certificates, and other relevant documentation for issuance.
• Assist in the development and improvement of administrative processes and procedures.
• Provide support and guidance to junior administrative staff.
• Ensure compliance with all regulatory requirements and company policies related to policy administration in Kimberley.

Skills

Policy administration

Data integrity

Communication

Time management

Education

Insurance administration qualification

Business studies

Tools

Policy management software

Microsoft Office

Job description

About the Role

Our client is seeking a highly organized and experienced Senior Insurance Policy Administrator to join their administrative team in Kimberley . This role is crucial for managing the end-to-end administration of insurance policies, ensuring accuracy, efficiency, and compliance. You will oversee policy issuance, endorsements, renewals, and cancellations, providing support to both internal teams and clients. The ideal candidate will have a strong background in insurance administration, excellent attention to detail, and a proactive approach to problem-solving, contributing to a smooth operational flow within the Northern Cape branch.

Key Responsibilities

• Administer and maintain insurance policy records, ensuring data integrity and accuracy.


• Process new policy applications, endorsements, renewals, and cancellations promptly and efficiently.


• Liaise with sales teams, underwriters, and clients to gather necessary information and resolve policy-related queries.


• Prepare policy documents, certificates, and other relevant documentation for issuance.


• Assist in the development and improvement of administrative processes and procedures.


• Provide support and guidance to junior administrative staff.


• Ensure compliance with all regulatory requirements and company policies related to policy administration in Kimberley .

Requirements

• A minimum of 4 years of experience in insurance policy administration.


• Proven experience with policy management systems and administrative software.


• Strong understanding of insurance products and policy lifecycle.


• Exceptional attention to detail and accuracy in data handling.


• Excellent organizational and time management skills.


• Good communication and interpersonal skills for client and internal team interactions.


• A relevant qualification in insurance administration or business studies is advantageous for this role in Northern Cape .

Benefits

• Competitive salary based on experience.


• Hybrid work arrangement offering flexibility.


• Comprehensive medical aid and retirement fund options.


• Opportunities for professional development and further training.


• A stable and supportive work environment within a reputable insurance company.