Senior Implementation Specialist, Payroll - HRTech

ADP; Dartmouth; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Mental health support

Ongoing training and development opportunities

Tuition reimbursement program

Job summary

Fairygodboss is looking for a Sr. Implementation Specialist, Payroll, to manage the payroll aspects of system setup and integration. You will ensure quality implementation, conduct training, and provide support post-go-live.

To succeed, you need 2+ years of payroll experience, excellent communication skills, and proficiency in Excel. This role offers a supportive environment focused on mental well-being and career development.

Diversity, Equity, and Inclusion are central to our mission at Fairygodboss, where we strive for an equitable workplace.

Qualifications

• 2+ years of experience in payroll or a related field.
• PCP certification (asset) or fundamental NPI courses.
• Ability to work independently and as a team player.

Responsibilities

• Lead payroll aspects of system setup and integration.
• Conduct training, testing, and validation with the client.
• Manage project risks and client satisfaction outcomes.

Skills

Payroll management

Client management

Effective communication

Excel proficiency

Education

Post-secondary education or related business experience

Job description

Sr. Implementation Specialist, Payroll

ADP is hiring a Sr. Implementation Specialist, Payroll. Your responsibilities include leading the payroll aspects of system setup and integration, ensuring quality implementation, training clients, and providing post‑go‑live support.

What you’ll do: Responsibilities

• Ensure quality implementation and setup of ADP’s WFN implementation methodology.
• Analyze, configure, and understand the client’s payroll requirements to properly set up the WFN environment.
• Conduct training, testing, and validation with the client before the first go‑live.
• Oversee various accounts from project initiation through all phases of the implementation.
• Manage project risks and escalations, resolving issues promptly.
• Follow up on open project‑related items and maintain project task milestones and due dates.
• Strive to achieve positive customer satisfaction outcomes.
• Collaborate with customers and team members to achieve desired project results.

To succeed in this role: Required Qualifications

• Post‑secondary education or related business experience.
• PCP certification (asset) or fundamental NPI courses.
• 2+ years of experience in payroll or a related field.
• Effective verbal and written communication skills.
• Proven experience working directly with clients.
• Exceptional client‑management and strong interpersonal abilities.
• Ability to work independently, be resourceful, and a strong team player.
• Proficiency in Excel.

Quebec candidates: French is required for Quebec‑based roles, and English is also required for global interactions.

Preferred Qualifications

• Skillful at organizing, scheduling, and leading effective meetings.
• Proficient at multitasking, probing, analyzing, and solving problems.
• Meticulous attention to detail with strong follow‑through.
• Excellent organizational, time‑management, and prioritization skills.

You’ll love working here because you can: Benefits

• Focus on mental health and well‑being with support for your well‑being.
• Join a company committed to giving back and positively impacting communities.
• Access ongoing training and development opportunities and a tuition reimbursement program.
• Create, innovate, and problem‑solve while shaping the future of work.
• Balance work and personal time with flexible integration into daily life.
• Expand your global network through ADP’s worldwide operations and Business Resource Groups.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, applicant merit, experience, ability, cooperation, and job performance.