Spécialiste en implantation - SBS / Implementation Specialist-SBS

Automatic Data Processing, Inc.; Montreal; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Workplace flexibility

Ongoing training and development

Tuition reimbursement program

Job summary

Fairygodboss is seeking an Implementation Specialist in Montreal, Quebec, to help clients leverage ADP's business solutions. This role requires a minimum of 3–5 years in payroll, along with strong MS Office skills and project management knowledge.

Responsibilities include implementation and optimization of ADP solutions, ensuring client satisfaction, and maintaining project documentation. The position offers workplace flexibility and ongoing training opportunities.

Qualifications

• Minimum 3–5 years of payroll industry experience.
• Strong MS Office (Word/Excel) skills.
• Project management knowledge.
• Effective communication skills.
• Ability to collaborate and work effectively within cross‑functional teams.

Responsibilities

• Implement ADP solutions for clients in accordance with guidelines and expectations.
• Own all project aspects: analysis, configuration, validation and problem-solving.
• Lead new business conversions to the ADP platform.
• Provide regular status reports to stakeholders.

Skills

Payroll industry experience

Strong MS Office skills

Project management knowledge

Effective communication skills

Collaboration skills

Job description

Overview

ADP is recruiting an Implementation Specialist to help clients leverage ADP's business solutions so they can focus on growing their organization.

What you’ll do

• Implement ADP solutions for clients in accordance with ADP guidelines and client expectations.
• Own all project aspects: analysis, configuration, validation and problem‑solving.
• Apply industry and product knowledge to optimize system configurations and product upgrades.
• Lead new business conversions to the ADP platform while ensuring high client satisfaction and productivity.
• Provide regular status reports to stakeholders, highlighting critical issues.
• Guarantee client satisfaction and retention by delivering solutions on client‑defined timelines.
• Maintain accuracy of all client setup aspects and exchange routine information with client project teams.
• Support customer service during high‑volume periods.

To succeed in this role

• Minimum 3–5 years of payroll industry experience.
• Strong MS Office (Word/Excel) skills.
• Project management knowledge.
• General knowledge of operating systems and internet concepts.
• Effective communication skills.
• Ability to collaborate and work effectively within cross‑functional teams.

Bonus points

• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).

Benefits & Development

• Workplace flexibility and support for mental health and well‑being.
• Ongoing training and development opportunities.
• Tuition reimbursement program.
• Global travel and networking opportunities.
• Participation in ADP’s Business Resource Groups.
• Commitment to giving back and making a positive community impact.

Equal Employment Opportunity Statement

ADP is an equal‑employment‑opportunity employer. We do not discriminate based on any protected characteristic. Discrimination or harassment of any kind is prohibited on the basis of protected characteristics, and a grievance procedure is in place.

Ethics Statement

ADP conducts business with the highest ethical standards and full compliance with all applicable laws. Employees are expected to uphold our values, demonstrate integrity, and maintain a respectful workplace.