Senior Impartner PRM Administrator — Salesforce Integrations

Coinscapture; Canada; Remote; CAD 100,000 - 140,000; Full time

Job summary

Twilio seeks a Senior Impartner Administrator to maintain, optimize, and scale our partner portal infrastructure across Global Partnerships. You will own the Impartner PRM platform, ensure seamless Salesforce integration, and drive automated partner lifecycles through Journey Builder.

The role emphasizes system architecture, data integrity, and KTLO tasks to keep partner programs running at scale for a global partner ecosystem.

Qualifications

• 5+ years of dedicated PRM admin experience with Impartner PRM
• Salesforce Certified Administrator credential
• Impartner Platform credentials (Administrator pathways)
• Experience managing complex API syncs between PRM and Salesforce
• Strong analytics: dashboards, reports, data integrity
• Experience coordinating with stakeholders across teams

Responsibilities

• Own Platform Administration: manage Impartner PRM platform access, layouts, content, and branding
• Maintain CRM Sync: monitor and troubleshoot data flow between Impartner and Salesforce
• Build automated workflows: create journey-based partner lifecycles with alerts and tier progressions
• Support channel enablement: develop training modules and certification paths in the portal
• Manage lead & deal flow: oversee lead distribution, deal routing, MDF workflows
• Enforce platform governance: audit logs, data health, security rules across systems
• Drive UAT and testing: define testing protocols and deploy new integrations

Skills

PRM Admin

Salesforce

Impartner PRM

API Integration

Data Analytics

Stakeholder Management

Tools

Salesforce CRM

Impartner PRM

Job description

Twilio seeks a Senior Impartner Administrator to maintain, optimize, and scale our partner portal infrastructure across Global Partnerships. You will own the Impartner PRM platform, ensure seamless Salesforce integration, and drive automated partner lifecycles through Journey Builder.

The role emphasizes system architecture, data integrity, and KTLO tasks to keep partner programs running at scale for a global partner ecosystem.