Salesforce Platform Lead — CRM & Integrations

TMX Group

Toronto

Hybrid

CAD 85,000 - 90,000

Full time

14 days+

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Job summary

TMX Group is seeking a Salesforce Platform Lead to serve as the technical SME for Salesforce across TMX Datalinx. You will drive platform administration, configuration, automation, data quality, and CRM integrations, partnering with Sales, Operations, Marketing, Product, and Platform teams.

The role is hybrid (2–3 days/week in the office) based in Toronto, ON. You will lead enhancements, governance, and cross‑functional delivery to support growth and data insights across TMX markets.

Qualifications

4–6 years of experience administering Salesforce or supporting enterprise CRM platforms.
Salesforce Administrator certification required; advanced certifications are assets.
Hands‑on experience configuring Salesforce including Flows, reports, dashboards, objects, security, and user management.

Responsibilities

Serve as the primary Salesforce administrator for TMX Datalinx, managing day-to-day administration and optimization of the platform.
Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, dashboards, reports, roles, and security.
Lead Salesforce integration initiatives with the broader Datalinx platform ecosystem and coordinate with multiple teams to design scalable CRM solutions.
Document business processes and workflows to support governance and long‑term platform sustainability.
Support user onboarding, training, adoption, and provide technical guidance to junior Salesforce resources.