Senior HR Operations Advisor — Systems & Process Excellence

Brunel; Calgary; On-site; CAD 60,000 - 90,000; Full time

Job summary

Brunel is seeking an HR Advisor to provide business-facing HR operational support to assigned client groups. The role focuses on applying policies and systems to resolve issues and improve the employee experience within a collaborative, project-driven environment.

Responsibilities include leading initiatives to enhance service delivery, acting as a senior SME for HR systems, and partnering with stakeholders to design scalable solutions.

Qualifications

• Minimum 8 years of progressive HR operations experience in a business-facing role.
• Post-secondary degree in Business, Commerce, HR, or equivalent combination of education and experience.
• Experience with HR systems and tools (Workday, SAP, ServiceNow) preferred.
• CPHR designation or working toward is an asset.

Responsibilities

• Deliver HR operational support to assigned client groups and apply HR policies and systems to resolve complex issues.
• Lead initiatives to improve HR service delivery, including automation and process redesign.
• Act as a senior SME for HR systems, including configuration, testing, and reporting.
• Partner with HR and non-HR stakeholders to design scalable, sustainable solutions.
• Represent HR Advisory on large project teams and drive measurable outcomes.
• Analyze trends to identify gaps and recommend policy or system improvements.
• Collaborate with HRIS and teams to implement technology-enabled mitigations.

Skills

HR operations

Stakeholder collaboration

HR policies

System optimization

Data analysis

Education

Bachelor's degree in Business or HR

CPHR candidate / designation

Tools

Workday

SAP

ServiceNow

Job description

Brunel is seeking an HR Advisor to provide business-facing HR operational support to assigned client groups. The role focuses on applying policies and systems to resolve issues and improve the employee experience within a collaborative, project-driven environment.

Responsibilities include leading initiatives to enhance service delivery, acting as a senior SME for HR systems, and partnering with stakeholders to design scalable solutions.