Senior HR Generalist

Maker's Pride; Grand Rapids; On-site; CAD 65,000 - 95,000; Full time

Job summary

Maker's Pride seeks a Senior HR Generalist to foster a strong culture, drive recruitment and retention, and support performance management while ensuring legal compliance. The role balances strategic oversight with day-to-day HR operations in a manufacturing setting.

The ideal candidate brings strong communication, leadership, and analytical skills, with a focus on creating an engaged, compliant, and productive workplace. Bilingual Spanish is preferred.

Qualifications

• Undergraduate degree in a related business field; MBA is a plus.
• 3 to 5+ years of generalist HR experience in manufacturing or high-performance environments.
• Spanish bilingual preferred; ability to engage diverse workforce.

Responsibilities

• Culture-building and employee engagement through Maker’s Pride systems and surveys.
• Oversee recruitment, onboarding, and retention to maintain staffing levels.
• Lead performance management and succession planning programs.
• Develop community outreach and employer branding initiatives.
• Ensure training Compliance and audit readiness with policies and procedures.
• Manage benefits programs and payroll oversight for hourly staff.
• Analyze HR data and KPIs to address trends and drive improvements.

Skills

Leadership

Communication

Conflict management

Analytical thinking

Education

Undergraduate degree

MBA (plus)

Tools

MS Office Suite

Dayforce (HRIS)

Job description

Job Summary Overview

Senior HR Generalist will play a crucial role in fostering a strong company culture, ensuring effective recruitment and retention strategies, supporting performance management, and maintaining legal compliance. This role is focused on ensuring a safe and engaged work environment while balancing the administrative and strategic aspects of human resources.

Job Summary Overview

Senior HR Generalist will play a crucial role in fostering a strong company culture, ensuring effective recruitment and retention strategies, supporting performance management, and maintaining legal compliance. This role is focused on ensuring a safe and engaged work environment while balancing the administrative and strategic aspects of human resources.

The ideal candidate will have a balance of strategic and tactical HR experience, particularly in high-performance manufacturing environments. They should be able to lead cultural transformation efforts, manage day-to-day HR operations, and maintain legal and ethical compliance. The role requires someone with a strong ability to connect with employees and leadership alike, with a focus on creating a positive, engaging, and productive workplace.

Key Responsibilities

Culture Building and Employee Engagement

• Leading the creation of a positive work culture by utilizing Maker’s Pride Performance Systems.
• Managing annual opinion surveys and action plans to improve engagement.
• Ensuring employee recognition and driving pride within the workforce.

Talent Acquisition and Retention

• Overseeing recruitment, on-boarding, and retention strategies to ensure a steady pipeline of talent.
• Developing strategies to stay union-free or maintain positive relations with unions if applicable.
• Building strong relationships with staffing agencies to ensure facility is adequately staffed.

Performance Management and Succession Planning

• Leading the performance management system to evaluate and develop employees at all levels.
• Creating and implementing talent management programs to build a pipeline for succession planning.

Community Outreach and Employer Branding

• Building a strong employer brand in the local community through donations, networking, and outreach efforts.

Training and Compliance

• Ensuring the facility meets all training and compliance requirements for audits and legal purposes.
• Overseeing all policies and procedures to ensure legal compliance with local, state, and federal regulations.

Employee Benefits and Payroll

• Managing employee benefits programs such as medical, dental, vision, 401(k), FMLA, etc.
• Overseeing payroll and attendance systems for hourly employees.

Data and Reporting

• Analyzing Key Performance Indicators (KPIs) and identifying actions to address downward trends in performance.

Required Competencies & Knowledge

Technical Skills

• Proficiency in MS Office Suite and knowledge of Dayforce (HRIS system).

Leadership and Management Skills

• Ability to motivate and lead staff effectively while developing a high-performance team.
• Strong decision-making and conflict management skills.
• Ability to communicate effectively with employees at all levels.

Analytical and Financial Acumen

• Ability to analyze HR data and trends, with a strong focus on problem-solving and financial understanding.

Interpersonal Skills

• Strong conflict management skills and the ability to foster a positive work environment.
• Ability to coach and mentor both front-line employees and leadership staff.

Qualifications

Educational Requirements

• Undergraduate degree in a related business field required, with an MBA being a plus.

Experience

• 3 to 5+ years of experience in a generalist HR role in a manufacturing or high-performance environment
• Experience in Food Manufacturing is a plus.

Additional Skills

• Bilingual in Spanish is preferred.

No sponsorship available for work authorization.

Maker's Pride is an Equal Opportunity Employer.