Manager, People and Culture

Peak Associates Limited; Orangeville; On-site; CAD 70,000 - 90,000; Full time

Job summary

An established Athletic Institution in Ontario is seeking a full-time Human Resources Generalist to lead HR strategy and support the organization's growth. The role involves comprehensive responsibilities such as talent acquisition, compliance management, and enhancing employee experiences. The ideal candidate will have a bachelor's degree in a related field, several years of HR experience, and possess key competencies in emotional intelligence and strategic thinking. This position aims to align HR practices with the institution's values and operational goals.

Qualifications

• 3–5+ years of progressive HR experience.
• Experience in multi-entity or growing organizations preferred.
• Experience in sport, recreation, hospitality, education, or facility-based organizations considered an asset.

Responsibilities

• Develop and execute a comprehensive HR strategy aligned with business growth objectives.
• Oversee full-cycle recruitment for various roles.
• Design employee engagement initiatives and retention strategies.
• Ensure compliance with Ontario Employment Standards Act (ESA).
• Manage payroll oversight and benefits administration.

Skills

Emotional intelligence

Conflict-resolution skills

Strategic thinking

Leadership presence

Communication skills

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology, Sociology, or related field

Post-graduate HR certificate or diploma

Job description

Our client is an established Athletic Institution that offers leagues, camps, competitions, advanced training, and specialized facilities that enhance athletic performance and personal growth of athletes. They are currently hiring a full-time Human Resources Generalist that will serve as the strategic and operational HR leader for The Company and its associated brands.

This role is responsible for building and managing a high-performance people strategy that supports the company’s continued growth, strengthens organizational culture, ensures legal compliance, and enhances the employee and student-athlete experience.

As they continue to expand programming, events, and staffing structures, the Human Resources Generalist will design scalable systems, elevate leadership accountability, and embed a culture aligned with our values of excellence, integrity, development, and community.

Key Responsibilities

1. Strategic HR Leadership

• Develop and execute a comprehensive HR strategy aligned with business growth objectives
• Partner with the President and senior leadership team on organizational design and workforce planning
• Support succession planning and leadership development across departments
• Lead performance management frameworks and accountability systems

2. Talent Acquisition & Workforce Planning

• Oversee full-cycle recruitment for full-time, part-time, seasonal, and intern roles
• Standardize hiring processes, interview frameworks, and onboarding programs
• Support talent pipelines for coaching, operations, brand, facilities, and café operations
• Ensure competitive compensation benchmarking within the sport and facility management industry

3. Culture & Employee Experience

• Champion company cultural foundation and leadership standards
• Design employee engagement initiatives and retention strategies
• Lead conflict resolution and employee relations processes
• Develop policies that reinforce inclusivity, transparency, and accountability
• Support internship program structure, mentorship systems, and professional development pathways

4. Compliance & Risk Management

• Ensure compliance with Ontario Employment Standards Act (ESA)
• Maintain compliance with WSIB, OHSA, Human Rights Code, and applicable federal regulations
• Develop and maintain employee handbook, contracts, and HR policies
• Oversee workplace investigations and documentation procedures
• Ensure proper record-keeping and HR data management

5. Compensation, Benefits & Administration

• Manage payroll oversight and benefits administration
• Develop compensation structures, bonus frameworks, and incentive programs
• Provide reporting and analytics on staffing costs, turnover, and workforce trends
• Support financial planning related to staffing growth and efficiencies

6. Training & Development

• Build leadership training initiatives for managers and department heads
• Implement structured onboarding and role clarity systems
• Support performance improvement plans and professional growth pathways
• Facilitate ongoing staff training in customer service, leadership, and operational excellence

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Sociology, or related field (required)
• Post-graduate HR certificate or diploma (preferred)

Professional Designations (Strongly Preferred)

It is strongly preferred for candidates to possess one or more of the following recognized Canadian HR designations:

• CHRE (Certified Human Resources Executive) – HRPA
• CPHR (Chartered Professional in Human Resources – CPHR Canada)
• Membership in HRPA (Ontario) in good standing is strongly preferred.

Experience Requirements

• 3–5+ years of progressive HR experience
• Experience in multi-entity or growing organizations preferred
• Experience in sport, recreation, hospitality, education, or facility-based organizations considered an asset
• Proven experience building HR systems from foundation to scale
• Experience supporting both full-time and high-volume part-time staffing models

Core Competencies

• High emotional intelligence and strong conflict-resolution skills
• Strategic thinker with operational execution capability
• Ability to balance compliance with culture-building
• Strong communication and leadership presence
• Discretion and professionalism in handling confidential matters
• Data-driven and systems-oriented mindset