Senior Field Auto Damage Appraiser - Hybrid Canada

Lever, Inc.; Calgary; Hybrid; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Annual bonus

Retirement plan

Health benefits

Vacation add-on up to 5 days

Job summary

Lever, Inc. is seeking a Senior Field Auto Damage Appraiser for the Calgary area, Canada. This field-based role involves assessing vehicle damage, preparing repair estimates, and negotiating with repair facilities to control costs.

You will collaborate with customers, facilities, and claim teams to ensure accurate estimates and effective claim resolutions. The ideal candidate has 5+ years in vehicle damage appraisal, strong knowledge of Mitchell Estimating System, and excellent communication and

Qualifications

• Minimum of 5 years of experience in vehicle damage appraisal and the collision repair industry.
• Experience as auto damage appraiser is required.
• Strong knowledge of Mitchell Estimating System.
• Comprehensive knowledge of motor vehicle repairs, especially passenger vehicles.
• Excellent communication and negotiation skills to explain assessments clearly.
• Strong computer/tech skills for estimating and claims platforms.
• Strong problem-solving and analytical abilities with sound judgment.
• Teamwork and collaboration with customers, facilities, claims teams.
• Highly organized and detail-oriented in field assignments.
• Ability to balance customer service with cost management.

Responsibilities

• Prepare complete, accurate automobile repair estimates using automated estimating systems.
• Communicate estimates and assessment information clearly to customers, facilities, and claim representatives.
• Negotiate repair plans with facilities to support outcomes and cost control.
• Conduct re-inspections to verify repair quality and cost control.
• Evaluate actual value of totaled vehicles and manage storage and rental expenses.
• Respond to field dispatch requirements and complete investigations/resolutions efficiently.
• Identify and report potentially fraudulent claims to senior leadership.
• Maintain relationships with customers, facilities, colleagues and stakeholders.
• Work schedules may include evenings, weekends, and holidays as needed.

Skills

Communication

Negotiation

Problem-solving

Teamwork

Detail-oriented

Tools

Mitchell Estimating System

Job description

Lever, Inc. is seeking a Senior Field Auto Damage Appraiser for the Calgary area, Canada. This field-based role involves assessing vehicle damage, preparing repair estimates, and negotiating with repair facilities to control costs.

You will collaborate with customers, facilities, and claim teams to ensure accurate estimates and effective claim resolutions. The ideal candidate has 5+ years in vehicle damage appraisal, strong knowledge of Mitchell Estimating System, and excellent communication and