Senior Engineering Developer, Site reliability

National Bank of Canada; Montreal (administrative region); Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Engineering Developer, Site Reliability within IT Delivery, Wealth Management to drive application reliability and operational maturity across platforms.

You will combine hands‑on technical work with enabling teams, building strong foundations and supporting incident management while pursuing continuous improvement. The role offers a hybrid work environment and flexible schedules to support work‑life balance.

Qualifications

• Bachelor’s degree in information technology, engineering or a related field, or an equivalent combination of education and significant experience
• Demonstrate strong technical expertise with an end‑to‑end understanding of applications and their dependencies
• Hands‑on experience in system reliability, monitoring, observability and continuous improvement within complex environments
• Contributed to major incident management and comfortable working in fast‑changing, multi‑team technology environments
• Ability to coach, influence and collaborate effectively with multidisciplinary teams and diverse stakeholders
• Translate technical signals into indicators understood by various stakeholders

Responsibilities

• Conduct reliability and observability assessments to identify gaps, risks and improvement priorities
• Design and implement sustainable monitoring and observability foundations by defining clear and shared standards
• Support teams in implementing and evolving SRE practices based on their maturity
• Actively support major incident management by providing technical expertise and coordinating when required
• Provide cross‑application visibility on system health through dashboards and indicators
• Encourage long‑term adoption of reliable practices through knowledge sharing and engagement models

Skills

System reliability

Observability

DevOps

Incident management

Cross-functional collaboration

Coaching

Data analysis

Problem solving

Decision making

Team leadership

Education

Bachelor’s degree in information technology, engineering or related field

Tools

AWS

Datadog

Splunk

ServiceNow

Python

Java

Golang

Job description

A career as Senior Engineering Developer, Site reliability within the IT Delivery, Wealth Management sector at National Bank means acting as a specialist in application reliability, observability and operational maturity. This role allows you to have a concrete and lasting impact on the performance of our technology platforms, leveraging your technical expertise, your end-to-end understanding of systems and your ability to support teams in adopting robust and sustainable practices.

In this role, you combine hands‑on technical contribution with structured enablement of teams. You are involved both in building solid foundations and in incident support and continuous improvement initiatives. The scope of the role evolves based on the maturity of teams and assets, allowing you to adapt your level of involvement while maximizing delivered value.

Your role

• Conduct reliability and observability assessments to identify gaps, risks and improvement priorities
• Design and implement sustainable monitoring and observability foundations by defining clear and shared standards
• Support teams in implementing and evolving SRE practices based on their level of maturity
• Actively support major incident management by providing technical expertise and contributing to coordination when required
• Provide cross‑application visibility on system health through consolidated dashboards and indicators
• Encourage long‑term adoption of reliable practices through knowledge sharing and structured engagement models

The IT Delivery Vice‑Presidency is made up of more than 2,300 specialists who work in an agile, proactive and collaborative way to seize opportunities, stay at the forefront of technology and continuously improve processes.

Within the IT Delivery, Wealth Management sector, you are part of a large team and report to the Senior Director. Our team stands out for its commitment to supporting technological transformation and actively contributing to application excellence and operational efficiency. We aim to offer you maximum flexibility to support your quality of life, including a hybrid work environment and flexible, adaptable schedules.

The Bank values continuous development and internal mobility. Our personalized training programs, built around learning through action, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

Your team

The IT Delivery Vice‑Presidency is made up of more than 2,300 specialists who work in an agile, proactive and collaborative way to seize opportunities, stay at the forefront of technology and continuously improve processes.

Within the IT Delivery, Wealth Management sector, you are part of a large team and report to the Senior Director. Our team stands out for its commitment to supporting technological transformation and actively contributing to application excellence and operational efficiency. We aim to offer you maximum flexibility to support your quality of life, including a hybrid work environment and flexible, adaptable schedules.

The Bank values continuous development and internal mobility. Our personalized training programs, built around learning through action, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

Requirements

• Hold a bachelor’s degree in information technology, engineering or a related field, or an equivalent combination of education and significant experience
• Demonstrate strong technical expertise with an end‑to‑end understanding of applications and their dependencies
• Have hands‑on experience in system reliability, monitoring, observability and continuous improvement within complex environments
• Have contributed to major incident management and feel comfortable working in fast‑changing, multi‑team technology environments
• Show the ability to coach, influence and collaborate effectively with multidisciplinary teams and diverse stakeholders
• Be able to translate technical signals into indicators that can be understood by various stakeholders

Languages: French, English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Amazon Web Services, Application Security, Datadog, Decision Making, DevOps, Golang, Influencing, Java, Partner Development, Python, ServiceNow, Solution Design, Splunk, System Deployment, System Observability, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!