Chief Site reliability Engineering Developer

National Bank of Canada; Montreal (administrative region); On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada seeks a Senior Site Reliability Engineering Developer on the Observability team to advance reliability, performance, and automation across technology services.

You will lead, design, and implement observability solutions leveraging AWS, IaC, and modern tooling to drive scalable outcomes. Collaboration with IT, architecture, and delivery teams will shape transformation initiatives.

Qualifications

• Experience in software development or site reliability/automation.
• Proficiency with Datadog, Splunk, Vector, Python, AWS (EKS, Helm, EC2, Lambda), Terraform, GitHub and Docker.
• Ability to design technical solutions and apply software engineering practices.

Responsibilities

• Contribute to enterprise observability vision and promote industry practices.
• Organize initiatives and communicate with clients.
• Support teams in adopting observability practices and automation.
• Develop PoCs, automations, and IaC-driven solutions.
• Guide team members on design and implementation of observability solutions.

Skills

Leadership

Autonomy

Curiosity

Openness to feedback

Teamwork

Tools

Datadog

Splunk

Vector

Python

AWS

Terraform

GitHub

Docker

Job description

A career as a Senior Site Reliability Engineering Developer on the Observability team at National Bank means acting as a specialist in software engineering, observability and automation. Through your development skills, as well as your knowledge of cloud platforms and observability tools, you will have a positive impact on the reliability, performance and evolution of the Bank’s technology services.

Your role

• Contribute to the enterprise observability vision and promote the adoption of industry-recognized practices.
• Organize initiatives, structure information and communicate with clients.
• Use your political skills (knowing how to recognize your allies and active and passive opponents) to support the transformation.
• Understand the needs of IT teams and propose technical solutions adapted to their business challenges.
• Develop proofs of concept, automations and solutions in “everything as code” mode.
• Guide team members in the design, implementation and improvement of observability solutions (AWS infrastructure, platform configuration, solution architecture, etc.).
• Support teams in their observability journey.
• Assess the adoption of observability practices and recommend improvement plans.
• Participate in technology watch and innovation initiatives related to observability.

Your team

Within the Software Engineering, Enterprise Architecture and Delivery sector, you will be part of a group dedicated to the governance and implementation of National Bank’s observability platforms, within the broader AI Hub team. The team contributes directly to the organization’s technology transformation by supporting the evolution of observability, reliability and automation practices.

Our team stands out for its Agile, DevOps and Lean mindset, its culture of excellence and its ambition to automate what can be automated (XaC). We work in a collaborative environment where the IaC, GitOps and API-driven approaches are central to the way we work, with a strong commitment to delivering robust, scalable and useful solutions to the Bank’s technology teams through the Scrum and SAFe frameworks.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, Language Training, the Harvard Learning Centre and coaching and mentoring support are available to you at any time..

Prerequisites

• Experience in software development, site engineering or in a technical role related to observability and automation.
• Proficiency with tools or technologies such as Datadog, Splunk, Vector, Python, AWS (EKS, Helm, EC2, Lambda), Terraform, GitHub and Docker.
• Ability to design technical solutions, optimize processes and apply recognized software engineering practices.
• Leadership, autonomy, curiosity, openness to feedback and the ability to support teams in adopting new practices.

Languages: French, English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Amazon Web Services, Application Security, Containerization, Datadog, Decision Making, DevOps, Diversity & Inclusion, Initiative, Leadership, Learning Agility, Python, Resiliency, Source Code Control Systems, Splunk, System Deployment, Teamwork, Terraform

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations.

We welcome all candidates! What can you bring to our team?

Join us!