Senior Director, Wealth Product & Operations Transformation

CIBC; Toronto; On-site; CAD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive compensation & incentive {

Employee share purchase plan

Purpose Day paid leave

Job summary

CIBC is seeking a Senior Director, Special Products in Toronto to lead a complex portfolio across fee-based, fiduciary, custodial and institutional offerings. You will set the strategic direction for service delivery, governance, and transformation while building a high-performing leadership team.

You will partner with business, product, technology and governance functions to drive growth, regulatory readiness and process optimization, including digitization and automation.

Qualifications

• Experience developing and implementing strategic team goals.
• Experience coaching employees and inspiring successful performance.
• Ability to translate data into meaningful insights.
• Ability to anticipate future opportunities and act on them.
• Wealth management operations experience including fee-based products and post-trade servicing.

Responsibilities

• Lead the strategic and tactical operating plan for the Special Products portfolio, setting priorities that align with Wealth Management Operations and enterprise objectives.
• Direct end-to-end operations across portfolio administration, fee-based product servicing, custodial and post-trade support, client file administration, billing and fee governance, reporting.
• Establish and maintain a strong control environment by overseeing audit readiness, regulatory reviews, issue management, remediation activities, and governance practices across the portfolio.
• Drive process redesign, standardization, automation, and digitization initiatives that improve scalability, resilience, productivity, and the client experience.
• Manage budgets, business cases, unit costing, workforce planning, and organizational design to ensure the operation has the capacity and capability to support business needs.
• Lead multiple Director-level teams, strengthen leadership capability through coaching and development, and foster a culture of accountability, collaboration, innovation, and continuous improvement.

Skills

Strategic leadership

Operational excellence

Risk and governance

Transformation

Financial management

People leadership

Job description

CIBC is seeking a Senior Director, Special Products in Toronto to lead a complex portfolio across fee-based, fiduciary, custodial and institutional offerings. You will set the strategic direction for service delivery, governance, and transformation while building a high-performing leadership team.

You will partner with business, product, technology and governance functions to drive growth, regulatory readiness and process optimization, including digitization and automation.