Specialist, Product Management

CIBC; Toronto; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

MomentMakers

Employee assistance

Wellbeing support

Family assistance

Banking benefit

Job summary

CIBC in Toronto is seeking a Specialist, Product Management to help ensure smooth product operations by coordinating processes and acting as a liaison between Product and operations. You will handle inquiries, audits, and production issues while collaborating on initiatives to improve efficiency and client experience.

The role offers a flexible work arrangement to be discussed during interview, with an emphasis on analytical thinking, collaboration, and delivering high-quality results within a

Qualifications

• Bachelor’s degree required in a related field.
• Strong analytical and data analysis skills.
• Proficiency in Excel; PowerPoint preferred.
• Experience coordinating product operations a plus.

Responsibilities

• Coordinate product operations and act as liaison between Product and operations.
• Handle inquiries, audit checks, and production issues.
• Collaborate on initiatives to improve efficiency and client experience.
• Monitor responses to inquiries related to product operations.

Skills

Analytical thinking

Data analysis

Excel

PowerPoint

Collaboration

Communication

Detail-oriented

Prioritization

Education

Bachelor's Degree in a related field

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Specialist, Product Management you will ensure smooth product operations by coordinating processes and acting as a liaison between Product and other operational stakeholders. You will handle inquiries, audit checks, and production issues while collaborating on initiatives to enhance efficiency and client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Product Inquiry & Operations - Coordinate processes and activities related to product operations. Act as a liaison with other stakeholders - Operations Support, Sales and Technology - to ensure effective ongoing operations. Monitor and coordinate responses to inquiries related to product operations.
• Transaction Monitoring and Data analysis - Perform audit checks on daily reports and report on production issues. Analyze data to identify risk & opportunities
• Process Improvement - Regularly evaluate existing procedures, policies, and processes to identify improvement opportunities.
• Collaboration - Collaborate with client experience teams to support initiatives and obtain necessary campaign approvals. Support Product Managers on special cross portfolio initiatives. Demonstrate strong partnership with key partner groups and drive incremental sales and AUM growth.

Who You Are

• You are analytical. You are proficient in data analysis and reporting. You are proficient in Excel and proficiency in PowerPoint is also preferred.
• You are organized. You have strong organizational and multitasking abilities.
• You have strong attention to detail and commitment to quality.
• You are team-oriented. You have the ability to work effectively in a team environment.
• You have excellent communication and collaboration skills.
• You have the ability to exercise independent judgement and make informed decisions.
• You have a Bachelor’s Degree in a related field.
• Values matter to you. You bring your real self to work and you live our values- trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• Subject to program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-10-09

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Collaboration, Communication, Detail-Oriented, Prioritization