Senior Director, Alternative Dispute Resolution Services

Employment and Social Development Canada; Ottawa; On-site; CAD 154,000 - 181,000; Full time

Job summary

The Administrative Tribunals Support Service of Canada—Alternative Dispute Resolution Services Branch is seeking a Senior Director to lead a team of about 30 dispute resolution professionals and oversee a budget of around $3.5 million. You will provide strategic direction for mediation, conciliation and related processes across federal tribunals.

You will work closely with tribunal Chairs and executives, offering guidance on complex labour relations matters and participating in national

Qualifications

• Graduation with a degree from a recognized post-secondary institution with specialization in industrial relations or an acceptable combination of education, training and/or experience.
• An acceptable combination may include post-secondary studies in Human Resources, labour relations, psychology, or conflict resolution with mediation experience.

Responsibilities

• Provide strategic leadership for delivery of mediation, conciliation and other dispute resolution services.
• Lead a team of approximately 30 professionals and manage a multimillion-dollar budget.
• Advise senior executives on complex labour and employment relations issues and participate in governance bodies.

Skills

Strategic leadership

Stakeholder engagement

Mediation expertise

Oral communication

Written communication

Budget management

HR / admin experience

Education

Industrial relations degree

Education/experience equivalence

Job description

Administrative Tribunals Support Service of Canada- Alternative Dispute Resolution Services Branch

Selection process number
26ATS-EA-00299828

Salary
$154,178 to $181,365

Level
EX-02

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties
The Senior Director of Alternative Dispute Resolution Services reports directly to the Deputy Chief Administrator of the Administrative Tribunals Support Service of Canada (ATSSC) (Assistant Deputy Minister equivalent). The Senior Director leads a team of approximately 30 dispute resolution professionals and manages a budget of approximately $3.5 million.The Senior Director provides strategic leadership for the delivery of mediation, conciliation, collective bargaining support and other alternative dispute resolution services to the Canada Industrial Relations Board, the Canadian Human Rights Tribunal, the Federal Public Sector Labour Relations and Employment Board, the Yukon Teachers Labour Relations Board and the Yukon Public Service Labour Relations Board.Working closely with tribunal Chairs and senior executives, the Senior Director provides strategic advice on complex and sensitive labour relations and dispute resolution matters and is an active member of ATSSC senior governance bodies. The successful candidate will also have the opportunity to lead and facilitate complex mediation, conciliation and other dispute resolution processes, including matters of significant national importance.

Work environment
The ATSSC is a department with over 600 employees. Its mandate is to provide support services to twelve (12) federal administrative tribunals, covering areas such as human rights, industrial relations, social security, international trade, specific claims of First Nations, cultural properties, and many more. Established with the goal of centralizing tribunal support services, the ATSSC is also committed to continually enhancing access to justice for the Canadian population.

Intent of the process
The intent of the process is to staff one bilingual imperative CBC/CBC position on an indeterminate basis.Please note that this position requires the incumbent to work during Eastern Time zone business hours.

Positions to be filled
1

Conditions of employment

Secret security clearance - This position requires the incumbent to work during Eastern Time zone business hours.

OPERATIONAL REQUIREMENTSWillingness and ability to travel.
Willingness and ability to work outside normal business hours, often on short notice.
This position requires the incumbent to work during Eastern Time zone business hours.

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATIONEDU: Graduation with a degree from a recognized post-secondary institution with acceptable specialization in industrial relations or an acceptable combination of education, training and/or experience.An acceptable combination of education, training and/or experience may include post-secondary studies or specialized training in fields such as Human Resources, labour relations, psychology, conflict resolution, combined with significant experience as a mediator, conciliator or other neutral third party in labour or employment relations matters.If you obtained a diploma from outside of Canada, please refer to the link below:

EXPERIENCEEXP1: Significant* experience providing strategic advice and recommendations on complex** issues to senior officials or to decision makers (Director General or higher).EXP2: Significant* experience building and maintaining relationships with internal and external stakeholders to resolve complex** issues.EXP3: Significant* experience managing human resources***.EXP4: Significant* experience managing financial resources****.EXP5: Significant* experience providing strategic advice on or conducting mediation, conciliation, adjudication, collective bargaining, negotiation or other dispute resolution processes related to complex** labour relations or industrial relations matters.*Significant experience refers to the depth and breadth of the experience associated with having performed a broad range of various related activities.**Complex issues include at least three of the following characteristics: interjurisdictional or interdepartmental, sensitive, tight deadlines, confidential, affecting many partners or stakeholders, precedent setting or having a major impact on the public service, or having the potential for significant media coverage.***Applications must clearly demonstrate the following elements: recruitment of personnel, supervision of a work team, task assignment, performance management and evaluation, as well as the development of staffing plans. Applications must also specify the number of people supervised.****Applications must clearly demonstrate the following elements: management of a budget, exercise of responsibilities in rigorous financial planning, financial forecasts, and delegated financial authorities. Applications must also specify the value of the budget directly managed.

Applied / assessed at a later date

ABILITIESA1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to facilitate alternative dispute resolution processes and support the resolution of workplace disputes.COMPETENCIES:C1: Create vision and strategy
C2: Mobilize people
C3: Collaborate with partners and stakeholders
C4: Achieve results
C5: Uphold integrity and respect
C6: Promote innovation and guide change

Language requirements (essential for the job)

May be applied / assessed at a later date

ASSET QUALIFICATIONS*The following criteria are assets. They are nice to have, but not essential for the position.AEDU1: A bachelor of law degree (LL.B., LL.L., J.D. or equivalent) from a recognized university.AEXP1: Experience providing alternative dispute resolution services in a labour relations context and/or participating directly in collective bargaining.AEXP2: Experience working in a judicial or quasi-judicial environment, including experience supporting or contributing to adjudicative processes.AEXP3: Experience working in the field of labour relations and/or employment standards within the federal jurisdiction or Public Sector.

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Additional links

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