Senior Design Ops Lead — AI Agentic Design & Enablement

Triwill Group; Toronto; Hybrid; CAD 118,000 - 162,000; Full time

Benefits offered by this job

Health insurance

Equity

Bonus

Paid leave

Job summary

Okta is seeking a Senior Design Operations Program Manager, Agentic Design to operationalize internal AI agents, plug-ins, and automated workflows across a 60+ person design org. You will bridge AI tooling with design ops, partnering with design, product management, and design systems to scale AI-driven capabilities.

This role requires strong change management, hands-on AI tooling experience, and the ability to create scalable documentation while driving governance, prompt libraries, and design

Qualifications

• 4+ years of experience in Design Operations, Creative Operations, or Program Management within complex software/SaaS design organizations.
• Hands-on experience with AI design tools, generative AI capabilities, LLMs, MCPs, custom Figma plug-ins, and agentic workflows.
• Proven track record of rolling out complex operational initiatives, design systems, or accessibility standards across cross-functional teams with high adoption.
• Clear understanding of collaboration between UX Designers, Content Designers, UX Researchers, and Design Systems Engineers.

Responsibilities

• AI & Agentic Design Enablement: Drive AI adoption, evaluation, and workflow integration across Design; manage plug-ins, MCP integrations, and AI tool adoption.
• Partner with engineering to operationalize and ship internal AI tools and agentic workflows across the design org.
• Foster experimentation culture, establish AI governance guidelines, and codify prompt library and design quality safety best practices.
• Design Systems & Operational Change Management: Lead change management for Odyssey, communicate roadmaps and releases, and drive adoption across Design and Engineering.
• Operationalize accessibility programs: audits, guidelines, and continuous accessibility checks in design workflows.
• Program Enablement & Culture: Deliver enablement workshops and deep dives; create standardized templates and centralized resources; measure adoption and impact of AI agents.

Skills

Design Ops

AI tools

Cross-functional

Change management

Documentation

Communication

Figma

FigJam

Jira

Confluence

Cursor

Claude Code

OpenAI

Anthropic workflows

MCPs

Tools

Figma

FigJam

Jira

Confluence

Cursor

Claude Code

OpenAI

Anthropic workflows

MCPs

Job description

Okta is seeking a Senior Design Operations Program Manager, Agentic Design to operationalize internal AI agents, plug-ins, and automated workflows across a 60+ person design org. You will bridge AI tooling with design ops, partnering with design, product management, and design systems to scale AI-driven capabilities.

This role requires strong change management, hands-on AI tooling experience, and the ability to create scalable documentation while driving governance, prompt libraries, and design