Senior Commercial Lines CSR - Insurance

JobsMedia.io; St. Catharines; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Hello World Recruitment in Toronto is seeking a Senior Commercial Lines CSR to provide high-level support to the commercial department for mid-market clients. You will manage day-to-day service, process endorsements and renewals, and liaise with carrier partners to resolve policy issues.

The role emphasizes accuracy, strong organizational skills, and proficiency in Applied EPIC, with a hybrid work arrangement balancing in-office and remote work.

Qualifications

• 5+ years of experience in commercial brokerage support.
• Active RIBO license.
• Proficiency in Applied EPIC.
• Strong organizational and time-management skills.

Responsibilities

• Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
• Documentation: Process endorsements, renewals, and certificates with high attention to detail.
• Underwriter Liaison: Communicate with carrier partners to resolve policy issues and secure updates.
• Technical Support: Assist the commercial team with complex policy data management in Applied EPIC.

Skills

Commercial brokerage experience

Strong organizational skills

Time-management

Tools

Applied EPIC

Job description

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Senior Commercial Lines CSR in Toronto. This role provides high-level support to the commercial department, ensuring a seamless experience for mid-market clients.

3 Reasons To Apply

• Collaborative Environment: Work closely with Producers and Marketers in a team-based setting.
• Competitive Pay: Salary range of $60,000 – $100,000 plus benefits.
• Hybrid Balance: A stable role with a great mix of remote and in-office work.

Responsibilities

• Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
• Documentation: Process endorsements, renewals, and certificates with high attention to detail.
• Underwriter Liaison: Communicate with carrier partners to resolve policy issues and secure updates.
• Technical Support: Assist the commercial team with complex policy data management in Applied EPIC.

Desired Skills

• 5+ years of experience in commercial brokerage support.
• Active RIBO license required.
• Proficiency in Applied EPIC.
• Strong organizational and time-management skills.