Senior Broker, General Industries

Purves Redmond Limited; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading commercial insurance brokerage in Ontario is seeking a Senior Broker to lead the placement and servicing of complex commercial insurance programs across various industries. This role involves managing client relationships, driving market negotiations, and mentoring junior colleagues. Ideal candidates will have 8-12 years of experience, strong negotiation skills, and relevant certifications in commercial insurance. The position promotes a dynamic work environment focused on delivering high-quality insurance solutions.

Qualifications

• 8-12 years of experience in commercial insurance within a brokerage environment.
• Demonstrated success managing mid-to-large commercial accounts and leading complex placements.
• Strong understanding of commercial P&C products and underwriting practices.

Responsibilities

• Lead market strategy and negotiations for placements.
• Serve as senior point of contact for assigned accounts.
• Collaborate with producers and internal teams to support business growth.

Skills

Negotiation

Client Relationship Management

Risk Assessment

Organizational Skills

Technical Communication

Education

Valid RIBO license (or provincial equivalent)

CIP, CRM, CAIB, or FCIP certification

Tools

Microsoft Office

EPIC insurance system

Job description

2 days ago Be among the first 25 applicants

As Senior Broker in the General Industries practice, you will lead the placement and servicing of complex commercial insurance programs across diverse industry sectors. You will drive market negotiations, and ensure delivery of high-quality, timely, and accurate solutions. The role includes mentoring junior colleagues, contributing to new business growth, and strengthening market and client relationships.

Key Accountabilities

Client & Program Management

• Serve as senior point of contact for assigned accounts, overseeing renewals, coverage analysis, mid‑term changes, and service delivery
• Understand client operations, exposures, and risk profile to develop effective insurance program recommendations
• Conduct policy reviews to ensure coverage and structure meet client objectives
• Deliver consistent, responsive service that promotes client retention and long‑term relationships

Marketing Engagement & Placement

• Lead market strategy and negotiations for placements, including layered or specialty commercial programs
• Oversee preparation of marketing documents, underwriting submissions, and placement summaries
• Negotiate terms, conditions, pricing, and endorsements directly with insurers
• Resolve escalated coverage, service, or claims‑related matters requiring insurer engagement

Technical & Advisory Support

• Provide technical guidance on policy interpretation, complex risk scenarios, and market alternatives
• Stay current on industry developments, regulatory changes, and market conditions
• Review loss data, exposure details, and client information to support program design and placement strategy
• Identify program gaps, overlaps, or inefficiencies and recommend improvements

Business Development & Growth

• Collaborate with producers and internal teams to support growth of existing and new business
• Contribute to proposal development, renewal strategies, and client pitch material
• Identify cross‑selling or upselling opportunities aligned with client needs and objectives
• Strengthen relationships with insurers and other market stakeholders to support long‑term growth

Operational Excellence

• Ensure timely delivery of binders, policies, certificates, invoices, and endorsements
• Monitor receivables and collaborate with finance on collections and issue resolution
• Maintain accurate documentation and communications within EPIC and shared systems
• Champion process enhancements, documentation standards, and compliance initiatives
• Mentor and support development of junior team members

Experience Requirements

• 8-12 years of experience in commercial insurance within a brokerage environment
• Demonstrated success managing mid‑to‑large commercial accounts and leading complex placements
• Valid RIBO license (or provincial equivalent); CIP, CRM, CAIB, or FCIP considered strong assets
• Strong understanding of commercial P&C products and underwriting practices across varied industry sector
• Experienced negotiator, able to communicate technical concepts clearly to clients and insurers
• Highly organized, detail‑focused, and comfortable managing competing priorities
• Proficient with Microsoft Office and insurance systems such as EPIC