Senior Client Program Leader: Transformation & Delivery

lifeworks; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

TELUS Health seeks a Senior Client Program Manager to orchestrate strategic client delivery across Defined Benefit, Defined Contribution, and Health & Welfare programs. You will partner with C-suite executives, shape governance, and translate complex work into measurable outcomes.

This role sits at the intersection of business outcomes and technology, ensuring on-time, on-budget delivery with lasting client impact.

Qualifications

• 10+ years managing complex, client-facing programs in software implementations or large transformations.
• Background in benefits, pension, or enterprise software delivery.
• PMP certification is mandatory.

Responsibilities

• Lead end-to-end delivery of large-scale client programs with multiple workstreams.
• Partner with executive stakeholders and steer cross-functional governance.
• Establish data-driven reporting on program health, risks and costs.
• Drive modern delivery practices using automation and new tools.

Skills

Program management

PMP certification

Client-facing

Financial acumen

Executive presence

Delivery tools

Education

Bachelor's degree in Business, Technology, Engineering, Finance, Actuarial Science

Tools

MS Project

Azure DevOps

Jira

Smartsheet

Job description

TELUS Health seeks a Senior Client Program Manager to orchestrate strategic client delivery across Defined Benefit, Defined Contribution, and Health & Welfare programs. You will partner with C-suite executives, shape governance, and translate complex work into measurable outcomes.

This role sits at the intersection of business outcomes and technology, ensuring on-time, on-budget delivery with lasting client impact.