Senior Care Scheduling & Matching Specialist

AIP Connect; Canada; On-site; CAD 33,062 - 34,440; Full time

Benefits offered by this job

Group Health Insurance

Vision and Dental

RSP Plan with 4% company match

Generous PTO Program

Bonus Program

Tuition Reimbursement

Opportunity for growth within the company

Job summary

A dedicated care provider in Canada is seeking Service Coordinators to manage client and caregiver schedules while ensuring compliance and satisfaction. Ideal candidates will have strong customer service skills, organizational abilities, and a passion for enhancing the lives of seniors. This role offers a supportive team environment, competitive pay, and a range of benefits including health insurance and PTO. If you're energetic and dedicated, this opportunity could be the perfect fit for you.

Qualifications

• High integrity and eagerness to learn.
• Adaptable and able to act with urgency.
• Passion for working with the aging population preferred.

Responsibilities

• Answer calls professionally and knowledgeably.
• Match clients and Caregivers based on needs.
• Maintain schedules and foster quality matches.
• Ensure accurate client and Caregiver records.
• Uphold company policies and procedures.

Skills

Excellent customer service skills

Strong organizational skills

Ability to excel in a fast-paced environment

Team-oriented

Typing skills (60 WPM preferred)

Sense of humor

Tools

Outlook

WellSky (ClearCare)

Salesforce

Microsoft Office Suite

Job description

A dedicated care provider in Canada is seeking Service Coordinators to manage client and caregiver schedules while ensuring compliance and satisfaction. Ideal candidates will have strong customer service skills, organizational abilities, and a passion for enhancing the lives of seniors. This role offers a supportive team environment, competitive pay, and a range of benefits including health insurance and PTO. If you're energetic and dedicated, this opportunity could be the perfect fit for you.