Senior Care Branch Leader - Drive Growth & Impact

Senior Helpers Surrey North; Surrey; Sur place; CAD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Paid Time Off

Life Insurance

Bonus structure

Discount Programs

Résumé du poste

Senior Helpers Surrey North is seeking a Branch Manager to lead day-to-day operations, drive revenue growth, and oversee care and office teams in the Surrey area. You will develop targeted growth strategies, manage partnerships with hospitals and senior living communities, and oversee digital marketing and lead generation.

You will also coach staff, ensure high-quality client care, track KPIs, and ensure compliance with federal, provincial, and municipal regulations, while delivering

Qualifications

• Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)
• Minimum of three years of operations experience in home care, home health, or healthcare preferred
• Strong organizational and relationship-building skills, attention to detail, and adaptability
• Excellent communication and follow-up with prospects, referral sources, and partners
• Driven, independent, and capable of leading a diverse team

Responsabilités

• Manage day-to-day operations, provide leadership to care and office teams
• Develop strategies to ensure high-quality client care and efficient resource use
• Establish lead sources and partnerships with hospitals, senior living communities, and providers
• Lead digital marketing efforts and manage new lead generation
• Create weekly activity reports and track KPIs
• Coordinate client onboarding with caregiver introductions and first service day
• Coach and train staff, ensure clear internal communications
• Ensure compliance with laws and regulations

Connaissances

Leadership

Strategic planning

Communication

Networking

Digital marketing

Independent work

Formation

Bachelor's degree or equivalent

Description du poste

Senior Helpers Surrey North is seeking a Branch Manager to lead day-to-day operations, drive revenue growth, and oversee care and office teams in the Surrey area. You will develop targeted growth strategies, manage partnerships with hospitals and senior living communities, and oversee digital marketing and lead generation.

You will also coach staff, ensure high-quality client care, track KPIs, and ensure compliance with federal, provincial, and municipal regulations, while delivering