Senior Business Systems Analyst – Insurance Tech (Hybrid)

Co-operators; Guelph; Hybrid; CAD 73,000 - 121,000; Full time

Benefits offered by this job

Training & development

Flexible work options

Well-being programs

Volunteer days

Retirement savings plan

Health & dental benefits

Employee assistance program

Job summary

CGL is seeking a Senior Business Systems Analyst to bridge IT and business stakeholders, translating requirements into effective, system-based solutions for complex initiatives in the IT Property & Casualty domain.

The role emphasizes data analysis, design guidance, and hands-on testing, with a hybrid work model (2 days in office). Strong English communication is essential; prior insurance experience is a plus, and a proactive BSA approach will be valued.

Qualifications

• Five years of experience in Information Technology or a related field.
• Post-secondary education in Information Technology or a related discipline.
• Advanced knowledge of Agile practices, SDLC methodologies, processes, and tools, plus project planning and Lean techniques.
• Experience in Insurance environment is an asset.
• Proficiency in English is essential for duties and communications.

Responsibilities

• Facilitate discussions with business partners to collect, document, and validate detailed analysis of business functions and processes.
• Guide assessment and selection of technical design solutions between team and business stakeholders.
• Perform detailed data analysis, data modeling, mapping and flow to support system functionality and integrations.
• Develop the user acceptance test plan and strategies; lead testing activities for medium to large initiatives.
• Lead continuous improvement of the BSA practice through research and process improvements.

Skills

Agile practices

SDLC

Lean process improvement

Project planning

English proficiency

Insurance domain experience

Education

Post-secondary IT education

Tools

Guidewire BillingCenter

JIRA

Confluence

Job description

CGL is seeking a Senior Business Systems Analyst to bridge IT and business stakeholders, translating requirements into effective, system-based solutions for complex initiatives in the IT Property & Casualty domain.

The role emphasizes data analysis, design guidance, and hands-on testing, with a hybrid work model (2 days in office). Strong English communication is essential; prior insurance experience is a plus, and a proactive BSA approach will be valued.