Senior Auto Insurance Claims & Operations Lead

Hyundai Capital Canada; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A financial services company in Toronto seeks an experienced Insurance Operations Sr. Associate responsible for optimizing insurance operations, including claims management and vendor coordination. The role requires a minimum of 3 years in auto insurance claims, proficiency in Excel, and strong customer service skills. Ideal candidates will have a high school diploma, with a college degree preferred. This role offers opportunities for mentorship and process improvements, fostering a collaborative and dynamic workplace.

Qualifications

• Minimum 3 years of experience with auto insurance claims.
• High school diploma required; college degree preferred.

Responsibilities

• Manage total loss and physical damage claims effectively.
• Review insurance policy wordings for accurate submissions.
• Ensure compliance with internal SLAs and regulatory timelines.
• Act as liaison for insurance and warranty vendors.

Skills

Auto insurance claims expertise

Excel proficiency

Conflict management

Customer service

Education

High school degree

College degree (ideal but not required)

Job description

A financial services company in Toronto seeks an experienced Insurance Operations Sr. Associate responsible for optimizing insurance operations, including claims management and vendor coordination. The role requires a minimum of 3 years in auto insurance claims, proficiency in Excel, and strong customer service skills. Ideal candidates will have a high school diploma, with a college degree preferred. This role offers opportunities for mentorship and process improvements, fostering a collaborative and dynamic workplace.