Bilingual Auto Insurance Claims Specialist

Hyundai Capital; Toronto; On-site; CAD 52,000 - 78,000; Full time

Job summary

Hyundai Capital Canada is looking for an Insurance Operations Associate (Bilingual English & French) to support total loss and credit life insurance claim processing. The role involves handling POLs, coordinating with adjustors, and maintaining accurate loss records.

The ideal candidate has 3+ years in auto insurance claims, bilingual proficiency, and strong Excel skills to analyze data and support performance metrics.

Qualifications

• Fully bilingual in English and French is required.
• 3+ years experience with auto insurance claims.
• Preferably worked for an insurance company as a back-office claims adjustor.
• Proficient in Excel as an analytical tool.

Responsibilities

• Process total loss and physical damage claims and coordinate with adjustors.
• Handle Proof of Loss documentation and liaise with insurers.
• Maintain detailed records for reporting and reconciliation of claims.
• Respond to customer emails and inquiries related to claims.

Skills

Bilingual English/French

Excel proficiency

Auto insurance claims experience

Back-office claims processing

Customer service excellence

Education

High school diploma

College education a plus

Tools

Excel

Job description

Hyundai Capital Canada is looking for an Insurance Operations Associate (Bilingual English & French) to support total loss and credit life insurance claim processing. The role involves handling POLs, coordinating with adjustors, and maintaining accurate loss records.

The ideal candidate has 3+ years in auto insurance claims, bilingual proficiency, and strong Excel skills to analyze data and support performance metrics.