Senior Administrative Assitant

Whistler Blackcomb Holdings Inc; Whistler; Presencial; CAD 46.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free employee passes

Discounted lift tickets for friends &/

Free ski lessons

Employee discounts on lodging, food, &

RSP options

Employee assistance program

Training and professional development

Referral program

Health/dental/vision insurance after /

Critical illness and accident plans

Descripción de la vacante

Vail Resorts in Whistler, BC, is hiring for winter seasonal positions (2026/27) including cooks, drivers, instructors, and more. Starting wage ranges from $45,953 to $54,062 CAD per year, with full-time hours and housing not provided.

You’ll receive Epic pass benefits, discounted lift tickets, and extensive training in a fast-paced mountain environment. Roles emphasize guest service, teamwork, and safety, with opportunities for professional development and access to wellness benefits.

Formación

• Customer service excellence is expected.
• Ability to thrive in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Proficient with PC and MAC operating systems; MS Office and Google Drive.
• Excel and GIS knowledge is an asset.
• Detail-oriented with strong organizational abilities.
• Able to work with minimal supervision.
• Experience with Excel, Word, Teams and related platforms.
• Whistler/Blackcomb Ski School teaching experience is a plus.
• Radio protocol familiarity is an asset.
• Dispatch or first aid knowledge is an asset.
• Criminal record check required.

Responsabilidades

• Strive to exceed guest expectations and create memorable mountain experiences.
• Answer inquiries via phone, email, or desk.
• Ensure reporting and bookings are accurate and complete.
• Assist with morning meetings and guest check-ins.
• Maintain inventory of office supplies and Flaik GPS equipment.
• Coordinate with other departments and Snow School for resource allocation.
• Prepare accurate incident records and daily leadership reports.
• Work with Supervisors and Managers; adapt to varied pace.
• Apply critical and creative thinking daily in a dynamic environment.
• Perform other duties as assigned.

Conocimientos

Customer service

Fast-paced work

Communication

Organizational skills

Problem solving

Attention to detail

Team collaboration

Minimal supervision

MS Office

Google Drive

Excel

GIS

Mac/PC proficiency

Ski School experience

Herramientas

MS Office

Google Drive

Excel

GIS

Teams

Mac OS

PC

Descripción del empleo

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:

Supporting our ski/snowboard school operations.

Job Specifications:

Starting Wage: $45,953.00 - $54,062.00

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities:

• To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again
• Answer any inquiries via phone, emails or at the desk/hut
• Make sure all reporting and/or bookings is accurate and accounted for
• Help with the morning meeting and greet guests, check-in when required
• Responsible for inventory control of office supplies and/ or maintaining full inventory of flaik GPS equipment
• Communicate with other departments as well as Snow School to ensure adequate resources are allocated to the situation
• Complete accurate records of all incidents
• Responsible for daily reports sent to Snow School Leadership Team
• Work closely with the Supervisors and Managers
• Adapt to varied work environment & pace - use your critical & creative thinking every day
• Other duties as assigned.

Job Requirements:

• Demonstrate our core values
• Ability to work in a fast-paced environment
• Exceptional customer service skills, including communication and problem solving
• Proficient with both PC and MAC operating systems; including MS Office, Google Drive and other platforms
• Strong Excel & GIS knowledge is an asset
• Detail oriented is a must
• Excellent organizational and communication skills
• Able to work with minimal supervision
• Thorough knowledge and ability to work with Excel, word, teams and other platforms
• Previous teaching experience with Whistler/Blackcomb Ski School an asset
• Familiar with radio protocol an asset
• Dispatch or first aid knowledge an asset
• Required to complete a satisfactory criminal record check

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.