Senior Account Manager - Remote Growth & Strategy

Placements24; Kimberley; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus structure

Fully remote

Health, dental, and vision insurance

Generous PTO

Professional development opportunities

Job summary

Placements24 is seeking an experienced Senior Account Manager to manage and grow key client relationships in a fully remote capacity. You will act as a trusted advisor, aligning our solutions with client objectives and driving satisfaction, retention, and expansion.

This role emphasizes strategic account planning, remote collaboration, and cross-functional partnership with sales, support, and product teams to deliver exceptional service and measurable outcomes.

Qualifications

• Minimum 6 years in Account Management or related client-facing sales roles.
• Proven track record of managing large enterprise accounts and achieving retention/growth targets.
• Exceptional communication, negotiation, and problem-solving skills.
• Strong understanding of client relationship management principles.

Responsibilities

• Manage a portfolio of high-value client accounts and ensure retention.
• Develop and implement account growth strategies, including upsell and cross-sell opportunities.
• Serve as the primary contact for clients and resolve inquiries promptly.
• Conduct regular business reviews to assess performance and align strategy.
• Collaborate with sales, support, product teams to deliver seamless service.
• Stay informed on industry trends to provide strategic client insights.

Skills

Account management

Enterprise accounts

Communication

Negotiation

Problem solving

Remote work

Education

Bachelor's degree in Business/Marketing or related field

Master's degree preferred

Job description

Placements24 is seeking an experienced Senior Account Manager to manage and grow key client relationships in a fully remote capacity. You will act as a trusted advisor, aligning our solutions with client objectives and driving satisfaction, retention, and expansion.

This role emphasizes strategic account planning, remote collaboration, and cross-functional partnership with sales, support, and product teams to deliver exceptional service and measurable outcomes.