Senior Account Manager - Canada

Service Express; Canada; Hybrid; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive salary with uncapped commission

Workplace flexibility

Personal growth opportunities

Generous paid time off

Health and dental coverage

Job summary

A growing solutions provider in Canada is seeking a Senior Account Manager to deepen customer relationships and drive growth through consultative sales. The ideal candidate has over 4 years of B2B sales experience and excels in engaging stakeholders and presenting solutions. This role offers a competitive salary structure and workplace flexibility.

Qualifications

• 4+ years in a full-cycle, customer-facing B2B sales role.
• Ability to prospect and uncover new stakeholders.
• Experience in strategic engagement and needs-based selling.
• Confidence in closing deals with decision-makers.
• Strong verbal communication and active listening skills.
• Approximately 25% travel required.

Responsibilities

• Expand the company's footprint and uncover additional customer needs.
• Conduct meetings to grow stakeholder engagement.
• Follow a proven consultative sales methodology.
• Deliver customized proposals and Customer Business Reviews.
• Maintain strong customer relationships and support workflows.

Skills

B2B sales experience

Stakeholder engagement

Consultative selling

Excellent communication skills

Salesforce experience

Tools

Salesforce

Microsoft Office

Job description

Overview

We’re growing fast and looking for a Senior Account Manager to deepen relationships with existing customers and drive growth through consultative expansion. You’ll be part of a collaborative, performance-driven team that’s transforming how organizations manage their data center infrastructure through third-party maintenance (TPM) solutions.

What You Will Do

• Expand Service Express’ footprint by uncovering additional customer needs and educating clients on our service offerings.
• Prospect within existing accounts to uncover new stakeholders, departments, and business units that can benefit from our solutions.
• Execute meetings with existing customers to grow stakeholder engagement and identify new opportunities.
• Follow a proven consultative sales methodology to overcome objections and structure profitable deals.
• Develop and deliver customized proposals and Customer Business Reviews (CBRs) at regular intervals.
• Maintain strong customer relationships by supporting product workflows and process setup.

What We Are Looking For From You

• A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role.
• Proven ability to prospect within existing accounts and uncover new stakeholders and business units.
• Experience expanding account footprints through strategic engagement and needs-based selling.
• Confidence in presenting proposals and closing deals with senior-level decision-makers.
• Resourceful, accountable, and coachable — with a growth mindset and a passion for continuous improvement.
• Excellent verbal communication, discovery, and active listening skills.
• Experience with tools like Salesforce, Microsoft Office, and prospecting platforms.
• Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events.

What You Can Expect From Us

We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:

• 100k-125k CAD base, OTE 200k-250k CAD + uncapped commission structure
• Workplace flexibility that empowers our employees
• Personal growth and advancement opportunities
• Generous paid time off plans
• Health and dental coverage options

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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