Senior Account Management Leader (Remote Canada)

Vena Solutions Inc.; Toronto; Hybrid; CAD 145,000 - 196,000; Full time

Benefits offered by this job

Remote work within Canada

Toronto office option

Job summary

Vena Solutions Inc. is seeking a Senior Manager, Account Management in Canada. The role offers remote options nationwide, with flexibility to work from our Toronto office full-time, hybrid, or remotely within Canada.

You will lead a team of Account Managers to drive retention, expansion, and long-term value realization. You’ll partner with Sales and CAM leadership to drive segment outcomes such as renewal health, expansion, and risk mitigation, while aligning with company objectives and customer

Qualifications

• Experience leading a team of 5+ Account Managers or Sales Reps in a managerial role for 2+ years.
• Excellent communication and stakeholder management skills.
• Ability to operate in a fast-paced, cross-functional environment.
• Demonstrated ability to influence beyond direct reports and lead through ambiguity.
• Interest in AI and willingness to explore AI-driven solutions to enhance performance.

Responsibilities

• Provide ongoing performance feedback, coaching, and career development support.
• Foster a high-performance, customer-centric culture aligned to company values.
• Develop and coach future leaders with clear succession planning.
• Align to strategic workstreams that advance the overall Account Management function.
• Own segment-level renewal health and risk mitigation strategy.
• Drive prioritization of resources across accounts to maximize impact.
• Partner with other teams to support customer satisfaction.
• Represent Account Management in leadership planning and cross-functional forums.
• Operate with a company-first mindset balancing segment priorities.
• Monitor key metrics like expansion targets, renewal risk, and engagement.
• Drive adoption of tools, processes, and best practices across the team.
• Own operating cadence, reporting, and executive-ready updates for your segment.
• Travel may be required for customer events

Skills

Leadership

Coaching

Stakeholder management

Executive communication

Strategic partnership

Team development

Job description

Vena Solutions Inc. is seeking a Senior Manager, Account Management in Canada. The role offers remote options nationwide, with flexibility to work from our Toronto office full-time, hybrid, or remotely within Canada.

You will lead a team of Account Managers to drive retention, expansion, and long-term value realization. You’ll partner with Sales and CAM leadership to drive segment outcomes such as renewal health, expansion, and risk mitigation, while aligning with company objectives and customer