Account Director, Facilities Management — Growth & Service

Dexterra; Halifax; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Employee Referral Program

Medical & Dental Benefits

Company growth

Industry leader

Job summary

Dexterra Group in Halifax is seeking an Account Director - Facilities Management to lead revenue growth, build client relationships, and mentor on-site teams to achieve performance goals. This role emphasizes safety, quality, and operational excellence across multi-site accounts.

The position requires strong leadership, accountability, and the ability to travel overnight when needed. You will drive client satisfaction and long-term retention in a dynamic, growing company.

Qualifications

• Minimum of 2 years of operational experience in Custodial & Maintenance management.
• Experience overseeing custodial operations in retail and office environments is asset.
• Multi-site contract experience is a plus.
• Ability to travel overnight when required.
• Pass a Federal criminal background check and have a clean driving record.

Responsibilities

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Manage, mentor, and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Oversee resource planning, scheduling, and workforce optimization
• Recruit, onboard, and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long-term account retention

Skills

Operational leadership

Client relationship management

Multi-site experience

Willingness to travel

Safety and quality focus

Job description

Dexterra Group in Halifax is seeking an Account Director - Facilities Management to lead revenue growth, build client relationships, and mentor on-site teams to achieve performance goals. This role emphasizes safety, quality, and operational excellence across multi-site accounts.

The position requires strong leadership, accountability, and the ability to travel overnight when needed. You will drive client satisfaction and long-term retention in a dynamic, growing company.