Security Training and Operations Team Lead

Jobtailor; Toronto; On-site; CAD 75,000 - 110,000; Full time

Job summary

Jobtailor seeks an experienced Security Operations Manager to lead supervision and training of security personnel across multiple sites in Ontario. You will ensure smooth security operations, manage shift schedules, and respond to incidents in line with corporate policies and regulatory standards.

The role requires frequent travel between corporate sites, weekend/nigh shifts, and on-call availability. A valid Ontario driver’s license and CPR/First Aid certifications are required, with BLS

Qualifications

• Post secondary education or related experience in security fields.
• Strong understanding of physical security principles, threat and risk assessment.
• Familiarity with acts, regulations governing security in Ontario.
• Must have First Aid and CPR; BLS Instructor preferred and must obtain instructor cert within 90 days.

Responsibilities

• Supervise and train security personnel across multiple shifts and locations.
• Oversee shift scheduling, incident response, and training program development.
• Ensure operations align with corporate policies and regulatory standards.

Skills

Security Operations Management

Training Program Development

Incident Response

Access Control Systems

CCTV Platforms

Team Leadership

Education

Post Secondary education in Criminal Justice or related fields

Tools

Access Control Systems

CCTV Platforms

Incident Management Systems

Job description

• We are ready to take this game to the next level and need someone passionate and responsible for the effective management and training of security personnel, ensuring that all officers are well-prepared to maintain safety and security across various shifts and locations.
• This role will focus on ensuring that security operations run smoothly, in line with corporate policies and regulatory standards.
• The position also includes oversight of shift scheduling, incident response, and the development of training programs to equip security officers with the necessary skills and knowledge to manage different scenarios.
• Reporting to the Manager of Corporate Security Services you will be empowered to implement strategies that enhance operational efficiency and ensure a safe environment.
• The role requires a highly adaptable individual who can work a variety of schedules, including weekends, nights, and holidays, across rotating shifts and multiple locations.
• The successful candidate will be available for all shift types (day, evening, and night) and able to respond to emergency on‑call needs as required.
• This position involves direct supervisory responsibilities and demands a strong, consistent presence both in operational settings and training environments.
• A valid Ontario G driver’s license in good standing, along with access to a reliable vehicle, is required. Regular travel between corporate sites is a core requirement of this position.
• The successful candidate will be expected to visit multiple locations each week to provide operational oversight, conduct training, and support security personnel.

Requirements

• Post Secondary education and/or experience in Criminal Justice, Security Management, Public Administration, or related fields.
• Candidates must have a strong understanding of physical security principles, threat and risk assessment methodologies, protective operations, and emergency management practices, and must demonstrate the highest level of integrity.
• Functional knowledge in all acts, regulations, and legislative requirements governing the security industry in Ontario.
• Must possess valid First Aid and CPR certification. BLS Instructor certification is preferred.
• Candidates who do not already hold instructor-level certification will be required to obtain it within 90 days of hire, with employer support.
• Demonstrate proven, hands‑on experience in security operations, preferably within a corporate or enterprise environment.
• Bring a minimum of 3 years in a supervisory or team‑lead role, providing guidance, coaching, and performance oversight to security personnel.
• Apply strong technical knowledge of access control systems, CCTV platforms, incident management systems, and other core security technologies.

Core Competencies

Demonstrates expertise in security operations management, including training and oversight of security personnel, incident response, and compliance with regulatory standards. Possesses strong knowledge of physical security principles and emergency management practices, along with the ability to adapt to various operational environments.

Highest-signal resume keywords

• Security Operations Management
• Training Program Development
• Incident Response
• Access Control Systems
• CCTV Platforms

ATS Optimization Keywords

Hard Skills

• Physical Security Principles
• Threat Assessment Methodologies
• Risk Assessment Methodologies
• Emergency Management Practices
• Supervisory Experience
• Performance Oversight
• Operational Efficiency Strategies
• Regulatory Compliance Knowledge
• Incident Management Systems
• Team Leadership

Soft Skills

• Adaptability
• Integrity
• Coaching
• Communication
• Responsibility

Certifications & Qualifications

• First Aid Certification
• CPR Certification
• BLS Instructor Certification

Industry Keywords

• Security Management
• Corporate Security
• Public Administration
• Criminal Justice
• Legislative Requirements

Tools & Technologies

• Access Control Systems
• CCTV Platforms
• Incident Management Systems