Security Operations & Client Services Lead

Merit Services; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A security services provider in Vaughan is seeking an Operations Manager. This role involves managing security services for assigned accounts, ensuring high-quality customer service, and coordinating staff training. The ideal candidate will have a degree, 3 years of relevant experience, and strong leadership skills. This position requires effective planning, communication, and the ability to handle multiple responsibilities in a dynamic environment.

Qualifications

• 3 years of experience in the security industry or business management.
• Ability to meet licensing requirements for Security Officers.
• Knowledge of security operations and procedures.

Responsibilities

• Manage security services for assigned accounts.
• Ensure high-quality customer service delivery.
• Coordinate staffing schedules and training for security personnel.

Skills

Leadership skills

Oral and written communications skills

Customer service orientation

Planning

Ability to handle multiple tasks

Education

Degree in business management or equivalent

Secondary School

Job description

A security services provider in Vaughan is seeking an Operations Manager. This role involves managing security services for assigned accounts, ensuring high-quality customer service, and coordinating staff training. The ideal candidate will have a degree, 3 years of relevant experience, and strong leadership skills. This position requires effective planning, communication, and the ability to handle multiple responsibilities in a dynamic environment.