Datacenter Security Operations Lead

Securitas Canada; Richmond Hill; On-site; CAD 90,000 - 100,000; Full time

Job summary

Securitas Canada Limited is a leading provider of security services with a large workforce across Canada. The Security Site Operations Manager (SSM) oversees a security team at a client’s datacenter, ensuring safety, performance, and client satisfaction.

The role reports to the Campus Security Manager and involves coordinating with multiple security personnel and SOC-related tasks. The position requires strong leadership, advanced computer skills, and the ability to travel within the Greater

Qualifications

• 6+ years of site security management at large client sites.
• Experience with large-scale security operations at airports, data centres or similar.
• Eligible for reliability clearance by Canadian federal government.
• Own vehicle and willingness to travel across the Greater Toronto Area.
• Able to work flexible schedule including evenings, weekends and holidays.
• Strong leadership, training, and disciplinary capabilities.
• Advanced computer skills and strong communication abilities.
• Ability to manage multiple sites and coordinate with client management.

Responsibilities

• Direct day-to-day management of site security personnel and onboarding/training at the datacenter.
• Coach security staff and enforce disciplinary actions per policy.
• Ensure adherence to SOPs; act as responder or control room supervisor when needed.
• Meet or exceed site health KPIs; work with CSM to boost team effectiveness.
• Prepare and submit critical information to client management.

Skills

Site security management

Team leadership

Communication skills

Flexible schedule

Training and coaching

Emergency response

Clearance eligible

Travel to multiple sites

Customer service

Problem solving

Tools

Access control systems

Job description

Securitas Canada Limited is a leading provider of security services with a large workforce across Canada. The Security Site Operations Manager (SSM) oversees a security team at a client’s datacenter, ensuring safety, performance, and client satisfaction.

The role reports to the Campus Security Manager and involves coordinating with multiple security personnel and SOC-related tasks. The position requires strong leadership, advanced computer skills, and the ability to travel within the Greater