Senior Managed Security Services Consultant

CDW Canada; Mississauga; On-site; CAD 64,995 - 90,990; Full time

Benefits offered by this job

Market-competitive salary

Comprehensive total rewards package

Opportunities for professional development

Job summary

A leading IT services provider is seeking a Sr Consultant in Mississauga, Canada, to handle complex technical issues, enhance client security, and mentor teams. The role requires extensive experience in information technology and security services, with a focus on building client trust and delivering exceptional support. Ideal candidates will have relevant degrees, security certifications, and proven problem-solving skills. Join us to thrive in a collaborative environment that values commitment and excellence.

Qualifications

• 5 years of Security Support experience in a client-focused environment.
• 9 years of Information Technology experience, including 5 years in security roles.
• 2 advanced certifications in Managed Security Services disciplines.

Responsibilities

• Manage complex technical questions and ticket escalations.
• Provide recommendations to improve security services and performance.
• Mentor team members with technical support and guidance.

Skills

Technical account management

Network Security expertise

Information Security knowledge

Client relationship building

Problem-solving skills

Education

Bachelor's degree in Engineering, Computer Science, or Technology

3-year diploma in relevant field

Tools

Security tools (e.g., Check Point, Cisco)

Client management software

Job description

A leading IT services provider is seeking a Sr Consultant in Mississauga, Canada, to handle complex technical issues, enhance client security, and mentor teams. The role requires extensive experience in information technology and security services, with a focus on building client trust and delivering exceptional support. Ideal candidates will have relevant degrees, security certifications, and proven problem-solving skills. Join us to thrive in a collaborative environment that values commitment and excellence.