Senior Security Operations Lead – Managed Services

CDW Canada; Mississauga; On-site; CAD 45,929 - 64,003; Full time

Job summary

A leading technology solutions provider is seeking a Senior Security Operations Specialist to provide second-level technical support in Managed Security Services. The ideal candidate will have experience in network and information security, client communication skills, and relevant certifications in security technologies. Responsibilities include service delivery, technical support, and mentoring analysts. This role requires flexibility, covering weekends and holidays as needed. Competitive hourly pay based on experience.

Qualifications

• 3 years of security experience in a client-focused environment.
• 8 years total of IT experience with a focus on security.
• At least 2 technical certifications in Managed Security Services disciplines.

Responsibilities

• Deliver tasks on time with minimal supervision.
• Perform deep analysis of the operating system and handle cyber incidents.
• Identify, record, and escalate service performance trends.

Skills

Network Security

Information Security

Endpoint Security

Client Communication

Technical Support

Education

Bachelor's degree in Engineering, Computer Science, or related field

3-year diploma in Engineering or Technology field

Tools

Check Point

Cisco

Palo Alto

IBM QRadar

Splunk

Crowdstrike Falcon

Job description

A leading technology solutions provider is seeking a Senior Security Operations Specialist to provide second-level technical support in Managed Security Services. The ideal candidate will have experience in network and information security, client communication skills, and relevant certifications in security technologies. Responsibilities include service delivery, technical support, and mentoring analysts. This role requires flexibility, covering weekends and holidays as needed. Competitive hourly pay based on experience.