Security & IT Operations Analyst

Kepler Communications Inc.; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

An innovative firm is on a mission to revolutionize space connectivity and is seeking a proactive Security & IT Operations Analyst. This hybrid role offers a unique opportunity to bridge cybersecurity and IT operations while providing hands-on support for security monitoring, access control, and incident response. You will collaborate closely with senior specialists and business stakeholders to enhance the security of users, systems, and data. If you're a junior analyst eager to grow in a dynamic environment, this position offers the perfect platform to advance your career in IT operations and cybersecurity.

Qualifications

• 1-2 years of experience in cybersecurity or IT support roles.
• Familiarity with EDR platforms and basic knowledge of OS administration.

Responsibilities

• Support the Application Security program and perform vulnerability scanning.
• Monitor security alerts and assist with incident response activities.

Skills

Cybersecurity

IT Support

Communication Skills

Networking Basics

Scripting (PowerShell, Bash)

Tools

EDR Platforms (e.g., SentinelOne, CrowdStrike, Defender)

Ticketing Systems (e.g., Jira, Confluence)

Device Management Platforms (e.g., Intune, JAMF)

Job description

Kepler is on an audacious mission to deliver Internet connectivity to space, creating the infrastructure to support the rapidly increasing data needs of the space economy. With 23 satellites launched to date and our optical constellation on the horizon, our ambition is to improve access to space-generated data, whether in LEO, MEO, GEO, or beyond! Kepler is hard at work innovating and continuing to grow and expand our most important asset – the Team!

We are seeking a proactive and detail-oriented Security & IT Operations Analyst with 1–2 years of experience to support our security and IT operations teams. This hybrid role bridges cybersecurity and IT operations, providing hands-on support for daily security monitoring, endpoint protection, access control, patching, and incident response processes while also assisting with broader IT operations tasks.

You’ll work closely with senior security specialists, IT administrators, and business stakeholders to help protect our users, systems, and data, and support a secure and efficient IT environment. This is an excellent opportunity for a junior analyst looking to grow their career in both IT operations and cybersecurity.

Responsibilities:

• Support the rolling out and formalizing of Kepler’s Application Security program
• Perform routine infrastructure and application vulnerability scanning and help coordinate remediation efforts
• Monitor and triage security alerts from EDR, SIEM, email filters, and cloud-native tools
• Assist with incident response activities including initial containment, evidence collection, and documentation
• Help enforce endpoint security policies (e.g., disk encryption, AV/EDR, firewall configurations)
• Support user awareness campaigns and phishing simulations
• Maintain asset inventory and participate in audits of devices and applications
• Review access requests and help enforce least-privilege and zero trust principles
• Provide Level 1/2 support for IT systems including laptops, user accounts, collaboration tools, and networking basics
• Facilitate the onboarding process for new hires, including imaging systems, providing equipment, and setting up proper account access
• Support the patching of OS and third-party software across devices and servers
• Help maintain SaaS tools, device management platforms (e.g., Intune, JAMF), and MDM policies
• Maintain documentation for Security, IT processes, procedures, and troubleshooting guides
• Assist the system administrator with backup/restore, business continuity, and disaster recovery procedures

Requirements:

• 1–2 years of experience in a cybersecurity, IT support, or systems operations role
• Familiarity with EDR platforms (e.g., SentinelOne, CrowdStrike, Defender)
• Basic knowledge of Windows/macOS administration and identity platforms (e.g., Azure AD)
• Experience with ticketing systems and collaborative tools (e.g., Jira, Confluence)
• Exposure to scripting (PowerShell, Bash) and willingness to automate simple tasks
• Comfortable with networking basics (TCP/IP, DNS, VPNs, firewalls)
• Excellent interpersonal and communication skills, both written and oral
• Ambitious and highly self-motivated, with the ability to manage competing priorities and meet deadlines
• Flexible, hands-on approach to work in a fast-paced, high-pressure, and collaborative environment
• This is a hybrid role and will require duties to be performed in the office environment

Kepler Communications is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We welcome applications from: Women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, people who identify as LGBTQ+ and others who may contribute to diversification in our workplace.

As part of our commitment to accessibility for all persons with disabilities, Kepler will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact our People & Culture team, through our Career Page to make your accommodation needs known and we will consult with you to ensure suitable accommodation is provided.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Telecommunications