Security Guard — Condominium

ApexGuard Security & Services Inc.; Windsor; On-site; CAD 36,000 - 48,000; Full time

Job summary

ApexGuard Security & Services Inc. in Windsor is seeking a professional security concierge to serve as the welcoming face of high‑rise communities across Windsor, Essex County, and Toronto/GTA. You will deliver hotel-style front desk service and manage resident access and visitor registration.

The role emphasizes a polished appearance, calm communication, and the ability to de-escalate conflicts. Availability for days, evenings, or overnights is expected, with training in emergency procedures

Qualifications

• Valid Ontario Security Guard Licence in good standing.
• 2+ years of customer service experience; hospitality/concierge background is a strong asset.
• Outgoing, people-first personality with comfort handling high-volume interactions.
• Enthusiastic team player who maintains composure under pressure and delivers quality service.
• Availability for days, evenings, or overnight shifts.
• First Aid/CPR Level C is an asset.

Responsibilities

• Deliver front desk concierge service, including resident access management, visitor registration, and lobby administration.
• Maintain a professional presence as the visible face of security.
• Resolve conflicts calmly using de-escalation and adhere to property rules.
• Provide timely support to Property Management, contractors, and on-site staff.
• Participate in ongoing training, including emergency response and communications protocols.

Skills

Customer service

Communication

De-escalation

Professional appearance

Education

Ontario Security Guard Licence

Job description

Full-Time & Part-Time

Windsor

• Essex County
• Toronto/GTA
• Beyond

Serve as the professional face of building security — delivering hotel-quality concierge service and maintaining a safe, welcoming environment for residents and guests in high-rise communities across Windsor, Essex County, and Toronto/GTA.

Job Responsibilities

• Deliver hotel-style front desk concierge service, including resident access management, visitor registration, and lobby administration
• Maintain a professional presence and continuously build a positive reputation as the visible face of building security
• Resolve conflicts calmly and effectively using communication and de-escalation, ensuring property rules and regulations are consistently upheld
• Provide timely support to Property Management, contractors, and on-site staff as required
• Demonstrate a proactive commitment to ongoing training, including emergency response procedures and communications protocols

Qualifications

• Valid Ontario Security Guard Licence in good standing (or actively working toward one)
• 2+ years of proven customer service experience — hospitality or concierge background is a strong asset
• Outgoing, people-first personality comfortable with high-volume resident and visitor interaction
• Enthusiastic team player who takes pride in delivering quality service under pressure
• Ability to manage multiple situations simultaneously while maintaining composure and service standards
• Standard First Aid and CPR Level C certification is an asset
• Additional industry certifications (Use of Force, NFPA, First Aid) are an advantage
• Professional appearance and demeanour; availability for days, evenings, or overnights