Mobile Patrol Officer (Unmarked)

ApexGuard Security Inc.; Windsor; On-site; CAD 32,000 - 48,000; Full time

Job summary

ApexGuard Security Inc. is seeking a Security Guard for condominium properties in Windsor, offering full-time and part-time roles.

The job focuses on delivering hotel-style concierge service and maintaining a welcoming, safe environment for residents and guests. You will serve as the visible face of building security across high-rise communities in Windsor and Essex County, collaborating with Property Management and on-site staff.

Qualifications

• 2+ years of customer service experience; hospitality/concierge background is a strong asset.
• Outgoing, people-first personality with high-volume interaction.
• Ability to stay calm and professional under pressure while following property rules.

Responsibilities

• Deliver hotel-style front desk concierge service, including resident access management, visitor registration, and lobby administration.
• Maintain a professional presence and be the visible face of building security.
• Resolve conflicts calmly using communication and de-escalation techniques while upholding rules.
• Provide timely support to Property Management, contractors, and on-site staff as required.
• Engage in ongoing training, including emergency response procedures and communications protocols.

Skills

Customer service

Communication

De-escalation

Professional appearance

Education

Ontario Security Guard Licence

First Aid/CPR

Job description

Security Guard - Condominium

Full-Time & Part-Time

Windsor

• Essex County
• Beyond

Serve as the professional face of building security - delivering hotel-quality concierge service and maintaining a safe, welcoming environment for residents and guests in high-rise communities across Windsor and Essex County.

Job Responsibilities

• Deliver hotel-style front desk concierge service, including resident access management, visitor registration, and lobby administration
• Maintain a professional presence and continuously build a positive reputation as the visible face of building security
• Resolve conflicts calmly and effectively using communication and de-escalation, ensuring property rules and regulations are consistently upheld
• Provide timely support to Property Management, contractors, and on-site staff as required
• Demonstrate a proactive commitment to ongoing training, including emergency response procedures and communications protocols

Qualifications

• Valid Ontario Security Guard Licence in good standing (or actively working toward one)
• 2+ years of proven customer service experience - hospitality or concierge background is a strong asset
• Outgoing, people-first personality comfortable with high-volume resident and visitor interaction
• Enthusiastic team player who takes pride in delivering quality service under pressure
• Ability to manage multiple situations simultaneously while maintaining composure and service standards
• Standard First Aid and CPR Level C certification is an asset
• Additional industry certifications (Use of Force, NFPA, First Aid) are an advantage
• Professional appearance and demeanour; availability for days, evenings, or overnights