Concierge Security Guard

Regal Security Inc.; Hamilton; On-site; CAD 24,000 - 27,000; Full time

Job summary

Regal Security Inc. is seeking a full-time Concierge Security Guard to join our sites in the Halton Region. You will be the front-line contact for clients and staff, delivering personalized service, maintaining orderly facilities, and enforcing safety policies.

Ideal candidates have a valid Ontario security license, First Aid/CPR, WHMIS, and a history of reliable, detail-oriented work. You will work varied shifts, including weekends and holidays, and report to the site supervisor.

Qualifications

• Valid Ontario Security License.
• Valid First Aid/CPR Certification.
• Valid WHMIS Certification.
• Secondary School Diploma or equivalent; preference for Criminal Justice or Business post-secondary education.
• Proficient with computer programs (Microsoft Office, Gmail) and able to learn new programs.

Responsibilities

• Provide outstanding and personalized customer service as a front line representative of Regal Security.
• Act as Regal’s day to day point of contact for client and field staff inquiries.
• Supervise site to ensure security staff meet company standards in terms of uniforming, training and site procedures.
• Operate and maintain an organized environment.
• Enforce property rules and regulations to maintain security and safety of clients and their assets.
• Ensure enforcement of Trespass to Property Act.
• Safely operate and maintain company and client-issued equipment.
• Respond to major incidents on property and aid security staff with managing the situation.
• Ensure safety and emergency protocols are completed in response to Fire Alarms and other Site Emergencies.
• Complete walking patrols and inspections of facilities and equipment as required.
• Review, know and follow post orders as identified for site representing.
• Maintain a safe working environment and follow health and safety procedures.
• Duties as otherwise assigned.

Skills

Customer service

English communication

Record keeping

Observation skills

Professional appearance

Decision making

Reliability

Teamwork

Education

Secondary School Diploma or equivalent

Criminal Justice or Business post-secondary education (preferred)

Tools

Microsoft Office

Gmail

Job description

Regal Security Inc.is currently seeking a full time ConciergeSecurity Guardat our sites located in the Halton Region.

The Ideal Candidate must have:

• Full-time availability to work all days of the week and schedules that can consist of mornings, afternoons, overnight and weekend shifts - including holidays.
• Demonstrated experience as a security guard or concierge.
• Customer service-driven individual
• Clear English communication skills in all areas (verbal and written)
• Detailed and thorough record-keeping (Memo book, incident reports, etc.)
• Keen observation and attentiveness
• Professional physical deportment and presentation
• Decision Making, Reliable, Common Sense and exceptional judgment

Job Duties and Responsibilities:

• Provide outstanding and personalized customer service as a front line representative of Regal Security
• Act as Regal’s day to day point of contact for our individual client and field staff inquiries
• Supervise contracted site to ensure security staff are meeting company standards in terms of uniforming, training and site procedures
• Operate and maintain an organized environment
• Enforce property rules and regulations to maintain the security and safety of our clients and their assets
• Ensure enforcement of Trespass to Property Act
• Safely operate and maintain company and client-issued equipment and supplies.
• Respond to major incidents on property and aid security staff with managing the situation (fire, flood, medical issue and criminal activity)
• Ensure that safety and emergency protocols are completed in response to Fire Alarms and other Site Emergencies
• Complete walking patrols and inspections of facilities and equipment as required
• Review, know and follow post orders as identified for site representing
• Maintain a safe working environment and follow the facilities health and safety procedures
• Duties as otherwise assigned

Qualifications:

• Valid Ontario Security License
• Valid First Aid/CPR Certification
• Valid WHMIS Certification
• Secondary School Diploma or equivalent and higher (preference will be given to those with a Criminal Justice or Business post-secondary education)
• Proficient in the use of various computer programs (i.e. Microsoft Office, Gmail) and able to adapt and learn a new program.

Compensation:

• The pay rate will be between $17.60 to $19.75 an hour based on site requirements and applicants experience.
• Health Benefits are available for full-time employees upon completion of 3 months probation.

Why choose Regal Security?Regal Security Inc. is an established and growing security company that offers a vast array of professional and dependable security guard services across the Greater Toronto Area and Southwest Ontario.Our Everyday Superhero guards are selected and trained to protect the client’s assets, property, employees, and tenants, using a custom-designed security solution for every client within the sectors we serve.Every member of the Regal security team and every service carried out is directed by the Regal guiding principle: Strength & Honor.

With this in mind, Regal’s security guards are known as Everyday Superheroes - they are friendly, well-trained and, most importantly, proud, as they go above and beyond the call of duty to uphold Regal’s high standards. "THE REGAL SECURITY MISSION IS "YOUR PEACE OF MIND"."

Thank you for your application. Unfortunately, due to the high volume of applicants, only those deemed eligible for an interview will be contacted. All candidates will be communicated to by phone or email for the recruitment process.

Regal Security Inc. welcomes all candidates equally and encourages all qualified candidates, from women and men, including persons with disabilities, members of visible minorities, and Aboriginal persons, to apply.Regal provides accommodation for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request accommodation.

This employer uses automated technology, including artificial intelligence, to review applications and generate fit scores that assist recruiters in screening. You may request information about how your application was assessed.