Security Alarm Technician

Chubb Fire & Security Canada; Victoria; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

RRSP matching

Employee Stock Purchase Plan

Employee Discounts

Learning and Development opportunities

Reward and Recognition Program

Performance & accountability culture

Supportive team environment

Job summary

Chubb Fire & Security Canada is seeking a Security Alarm Technician (Commercial Technician) for Victoria, BC to perform high-quality service, installations, renovations and programming for commercial customers. Based near our Victoria city centre office at 555 Ardersier Rd, you will join a unionized team and support cross-functional projects across BC and the Yukon.

Ideal candidates have at least 3 years in security alarm install/service, a BC Security Alarm Installer license, and strong

Qualifications

• Strong communication skills across verbal, written and presentations.
• Attention to detail and careful workmanship.
• Ability to adapt to changing environments and priorities.
• Team player with a proactive approach to safety and service.

Responsibilities

• Coordinate, install and program alarm, access control and CCTV systems as per customer specifications.
• Perform service work, inspections, and installations with quality and safety in mind.
• Coordinate with sales and coordinators to meet project timelines.
• Travel for out-of-town assignments and on-call/overtime as required.
• Stay up to date on current alarm technology and industry regulations.

Skills

Strong communication

Attention to detail

Adaptable

Team collaboration

Education

Security Alarm Installer license BC

Tools

Access Control

CCTV systems

Intercom systems

Job description

Security Alarm Technician – Service/Install of Security Alarm Products

Why join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.

As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value.

Our Core Values:

• Protect people first
• Think steps ahead
• Own what we do
• Bring energy to challenges
• Win with integrity, together

Mission Statement:

“For every one of us to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions.”

Role Summary:

Our Victoria BC branch is looking for Security Alarm Technician (Commercial Technician) to perform high-quality security service work, installations, renovations and programming for our commercial customers while also providing superior customer service throughout BC and the Yukon. We are looking for a Technician who is seasoned and has commercial security alarm install/service experience. The ideal candidate will be based near our Victoria city centre office located at 555 Ardersier Rd.

This is an unionized position, and the successful candidate must be eligible to join the Local IBEW 213 Union.

Job Responsibilities:

• Coordinate, install and program systems (alarm, access control and CCTV) as per the customer’s specifications
• Perform Service work, ULC Inspections, Installations, Verification duties as assigned by the Coordinator
• Coordinate with Sales Representatives and Security Coordinators
• Work to meet project estimation and deadlines
• Flexibility to work different shifts as required
• Frequent out of town travel is a requirement of the role
• Stay up to date on current alarm technology.
• Networking and programming as required.
• Coordinate, install, service and program systems (alarm, access control, intercom and CCTV) as per the customer’s specifications while following industry regulations
• Communicate with customers to identify the source of the problem of their alarm system.
• Independently perform high quality service, proper maintenance and make recommendations for improvement to the system if needed.
• Conduct testing on alarm systems to ensure that the service provided was successful.
• Inform customers on how to operate and use their alarm system in a takeover situation. In addition, educate the customers on basic knowledge of alarm system utilization.
• Work to meet all installation and service call deadlines
• Must be able to complete out of town work (including overnight stays), oncall work and overtime as required
• Other duties as assigned.

Qualifications:

• Trades Qualification – Security Alarms
• Computer and network knowledge to set up systems
• Basic understanding of electrical code and requirements
• Minimum 3 years of experience within a similar role
• A valid Canadian driver’s license with a clean record
• A valid provincial Security Alarm Installer license issued from the government of BC
• Excellent working knowledge of Access Control, Alarms and CCTV systems

More about the position and the type of candidate required:

• Highly organized and able to work under pressure
• Proven analytical and critical thinking skills combined with common sense
• Careful attention to detail
• Adaptable to changing environments
• Strong communication skills – verbal, written, and presentations
• Positive outlook

Our offerings include

• Competitive compensation and benefit package
• RRSP matching
• Employee Stock Purchase Plan
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.