Seating & Mobility Specialist: Empower Independence

National Seating & Mobility Ltd.; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Employer-paid benefits

RRSP matching program

Generous paid time off

Branded company attire

Job summary

National Seating & Mobility (NSM) in Ottawa is seeking a Seating & Mobility Equipment Specialist to assess needs and recommend customized assistive technology solutions. You’ll partner with therapists, clients, and caregivers to ensure safe, independent mobility and optimal seating configurations.

Responsibilities include evaluating clients, generating quotes, coordinating fittings, and educating on equipment use.

Qualifications

• Education in Kinesiology, Healthcare, or related field preferred.
• Bilingual - French and English is required.
• Minimum 2–3 years of sales experience, ideally in the medical equipment or rehabilitation field.
• Strong interpersonal and communication skills, with a customer-first mindset.
• Knowledge of funding processes for complex rehab technology.
• Self-motivated, organized, and able to work independently.
• Proficiency with Microsoft Office applications.
• Valid Class 5 driver’s license and ability to lift up to 35 lbs.

Responsibilities

• Build and maintain strong relationships with referral sources, including therapists and healthcare professionals.
• Conduct comprehensive client evaluations and recommend appropriate mobility equipment.
• Prepare accurate quotes, work orders, and documentation to support timely service delivery.
• Oversee fittings and ensure equipment is delivered and adjusted to meet client needs.
• Educate clients and caregivers on equipment use, maintenance, and safety.
• Stay current with product innovations, funding requirements, and industry trends.
• Develop annual business plans and meet established sales and service targets.
• Travel within the assigned territory to support clients and referral partners.

Skills

Bilingual - French & English

Sales experience

Interpersonal communication

Customer-focused

Education

Kinesiology/Healthcare related degree

Tools

Microsoft Office

Job description

National Seating & Mobility (NSM) in Ottawa is seeking a Seating & Mobility Equipment Specialist to assess needs and recommend customized assistive technology solutions. You’ll partner with therapists, clients, and caregivers to ensure safe, independent mobility and optimal seating configurations.

Responsibilities include evaluating clients, generating quotes, coordinating fittings, and educating on equipment use.