Seasonal Retail E-Commerce Associate

Compass Group Canada; Edmonton; On-site; CAD 21,000 - 26,000; Full time

Job summary

Compass Group Canada in Edmonton is seeking a Retail E-Commerce Associate to help collect and prepare online orders for pickup or shipment, ensuring accuracy and timely processing. This role demands strong communication with customers for order updates and inquiries.

You will print and fulfill orders, ship via ShipStation, organize BOPIS flow for quick, smooth service, and keep Shopify product listings current.

Qualifications

• Ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.
• Detail-oriented with good organizational abilities.

Responsibilities

• Print and fulfill orders accurately and efficiently.
• Ship orders using ShipStation and online applications.
• Connect with customers regarding updates on their order and inquiries.
• Organize orders for BOPIS to serve customers quickly.
• Update product listings with inventory corrections (Shopify).
• Coordinate with E-Commerce Supervisor/Manager on issues.

Skills

Detail oriented

Independent worker

Team collaboration

Excellent written and verbal comms

Lift up to 50lbs

Microsoft Office

Willingness to learn

Tools

Shopify

ShipStation

Job description

How you will make an impact:

You will be responsible for collecting online orders and getting them ready for pick up and shipment.

As a Retail E-Commerce Associate, you will:

• Print and fulfill orders accurately and efficiently
• Ship orders using online applications (ShipStation)

• Connect with customers regarding updates on their order and other inquiries

• Organize orders for BOPIS (Buy Online Pickup in Store) so that customers can be served quickly and with ease
• Update product listings with inventory corrections as necessary (Shopify)
• Communicate with E-Commerce Supervisor/E-Commerce Manager regarding any issues with orders, product selection, etc.
• Other duties as assigned by E-Commerce Manager/ E-Commerce Supervisor

About you:

• Self-starter with ability to work in a fast-paced environment
• Ability to work independently to complete work assignments, as well as within a team when necessary
• Proficiency with Microsoft Office Suite, ability, and willingness to learn required business applications and systems
• Excellent written and verbal communication skills
• Attention to detail and organization
• Must be able to lift, move, push, pull items weighing up to 50lbs and be able to walk and/or stand for long periods of time