Seasonal Retail Associate: Customer Service & Stock Expert

The Michael's Companies; Canada; On-site; CAD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

The Michaels Companies is seeking an in-store associate for our TOR-WOODBRIDGE, ON location. You will deliver friendly customer service, assist shoppers, and manage checkout with accurate cash handling while supporting merchandise duties and store recovery to uphold our brand promises.

You will be cross-trained in Custom Framing selling and production, participate in omni-channel processes like BOPIS and SFS, and assist with VOC surveys while adhering to SOPs and safety programs.

Qualifications

• Retail and/or customer service experience preferred.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Responsibilities

• Deliver friendly customer service and assist shoppers.
• Assist with checkout and cash handling to standards.
• Assist with truck unloading and merchandise duties.
• Maintain store recovery standards and planogram compliance.
• Promote and enroll customers in Rewards program and Private Label Credit Cards.
• Educate customers on VOC survey.
• Support Omni channel processes including BOPIS and Ship From Store.
• Participate in SISO and AD set duties.
• Help with shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Retail experience

Customer service

Custom framing

Job description

The Michaels Companies is seeking an in-store associate for our TOR-WOODBRIDGE, ON location. You will deliver friendly customer service, assist shoppers, and manage checkout with accurate cash handling while supporting merchandise duties and store recovery to uphold our brand promises.

You will be cross-trained in Custom Framing selling and production, participate in omni-channel processes like BOPIS and SFS, and assist with VOC surveys while adhering to SOPs and safety programs.