Seasonal Part-Time E-Commerce Shipping Associates

Sporting Life; Toronto; On-site; CAD 23,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Sporting Life is hiring seasonal part-time E-commerce Shipping Associates at our Yonge St. flagship store in Toronto to process online orders and ship gear and apparel. Join a team that values fast, accurate order handling and clear customer communication.

In this role, you will pack shipments, monitor orders, and collaborate with logistics partners to resolve issues while maintaining a tidy, safe workspace. Prioritizing accuracy and customer satisfaction is essential.

Qualifications

• Strong attention to detail and accuracy in order processing.
• Excellent communication to provide updates and solutions to customers.
• Ability to work efficiently in a fast-paced environment while meeting deadlines.
• Basic computer skills and familiarity with order management systems and shipping platforms.
• Physical capability to lift and move packages as needed.

Responsibilities

• Process and fulfill online orders efficiently and accurately to meet delivery expectations.
• Pack and prepare shipments following company standards to ensure products arrive safely and in perfect condition.
• Monitor order statuses and proactively communicate any delays or issues with customers via phone and electronic messaging.
• Adjust orders as needed to accommodate customer requests, product availability, or special instructions.
• Investigate and resolve shipping issues, including delays or lost packages, by coordinating with third-party logistics providers.
• Ensure proper documentation is completed for all shipments, returns, and order modifications.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Fast-paced work

Computer skills

Physical strength

Tools

Order management systems

Shipping platforms

Job description

We’re hiring! Our Sporting Life Yonge St. Flagship Store has multiple immediate openings for Seasonal Part-Time E-Commerce Shipping Associates.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced environment where your passion for sport and style belongs.
• Hourly Rate of $17.95

What You’ll Do;

As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to providing a seamless online shopping experience for our customers.

Your attention to detail and commitment to customer satisfaction will help create a positive shopping experience, whether customers are receiving their latest gear, apparel, or sporting equipment.

• Process and fulfill online orders efficiently and accurately to meet delivery expectations.
• Pack and prepare shipments following company standards to ensure products arrive safely and in perfect condition.
• Monitor order statuses and proactively communicate any delays or issues with customers via phone and electronic messaging.
• Adjust orders as needed to accommodate customer requests, product availability, or special instructions.
• Investigate and resolve shipping issues, including delays or lost packages, by coordinating with third-party logistics providers.
• Ensure proper documentation is completed for all shipments, returns, and order modifications.
• Maintain a clean, organized, and safe workspace, following all operational and safety guidelines.

What You’ll Bring;

• A passion for sports, fashion, and delivering outstanding customer experiences.
• Strong attention to detail and a commitment to accuracy in order processing.
• Excellent communication skills to provide clear updates and solutions to customers.
• Problem-solving abilities to quickly address shipping challenges and work with logistics providers to find solutions.
• Ability to work efficiently in a fast-paced environment while meeting deadlines.
• Basic computer skills and familiarity with order management systems and shipping platforms.
• Physical capability to lift and move packages as needed.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruiting team.

This posting is for an open existing role in our organization.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.