E-Commerce/ Sales Associates - Seasonal Part-Time

Sporting Life; Toronto; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Sporting Life Sherway Gardens Store is hiring Seasonal Part-Time E-Commerce/Sales Associates to deliver a seamless Sporting Life experience in-store and online. You’ll connect customers with the right gear through knowledgeable service while fulfilling online orders.

Ideal candidates are passionate about sport and style, customer-focused, detail-oriented, and able to balance sales, eCommerce, and store duties in a fast-paced environment.

Qualifications

• Passion for sport and active lifestyle.
• Customer-first mindset with ability to provide great service in person and online.
• Detail-oriented and accurate when processing and fulfilling online orders.
• Strong communication and interpersonal skills.

Responsibilities

• Build authentic relationships with customers to understand needs and provide sport- and style-based recommendations.
• Deliver exceptional sales and service, helping customers find gear, apparel, footwear, and accessories.
• Process and fulfill online orders efficiently and accurately to meet delivery expectations.
• Pick, pack, and prepare online orders following company standards.
• Monitor online orders and address delays or fulfillment issues.
• Communicate with customers by phone or electronic messaging for updates or concerns.
• Support daily store operations and merchandising standards.
• Stay current on seasonal trends and new product drops.

Skills

Customer service

Attention to detail

Organization

Team player

Communication

E-commerce

Job description

We’re hiring! Our Sporting Life Sherway Gardens Store has multiple immediate openings for Seasonal Part-Time E-Commerce/ Sales Associates.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced environment where your passion for sport and style belongs.
• Hourly Rate of $17.95

What You’ll Do;

As an E-Commerce/Sales Associate, you’ll help deliver a seamless Sporting Life experience whether customers are shopping with us in-store or online. You’ll connect customers with the right products through knowledgeable, personalized service while also supporting the accurate and timely fulfillment of online orders.

Your attention to detail, product knowledge, and commitment to great service will help ensure every customer receives the same exceptional Sporting Life experience, no matter how they choose to shop.

• Build authentic relationships with customers to understand their needs and provide thoughtful sport- and style-based recommendations.
• Deliver exceptional sales and service, helping customers find the right gear, apparel, footwear, and accessories.
• Process and fulfill online orders efficiently and accurately to meet customer delivery expectations.
• Pick, pack, and prepare online orders following company standards to ensure products arrive safely and in excellent condition.
• Monitor online orders and proactively address delays, product availability concerns, or other fulfillment issues.
• Communicate with customers by phone or electronic messaging when required to provide order updates or resolve concerns.
• Adjust orders as needed based on customer requests, product availability, or special instructions.
• Support the resolution of shipping issues by coordinating with internal teams and third-party logistics providers.
• Complete required documentation for shipments, returns, and order modifications accurately.
• Support daily store operations, merchandising standards, and overall store success.
• Stay current on seasonal trends, new product drops, and innovations across sport and lifestyle categories.
• Maintain a clean, organized, and safe work environment while following all operational and safety guidelines.
• Contribute to a collaborative, energized store culture that celebrates sport and active living.

What You’ll Bring

• A passion for sport, style, and living an active lifestyle.
• Confidence connecting with customers and helping them find exactly what they need.
• A strong attention to detail and commitment to accuracy, particularly when processing and fulfilling online orders.
• A customer-first mindset with the ability to provide great service both in person and through phone or electronic communication.
• Strong organizational skills and the ability to balance customer service, sales, and eCommerce responsibilities in a fast-paced environment.
• A collaborative, team-first approach and the drive to contribute to shared store goals.
• Curiosity and enthusiasm for building your product knowledge across sport, style, footwear, apparel, and accessories.
• Flexibility and willingness to support different areas of the business based on customer and store needs.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruiting team.

This posting is for an open existing role in our organization.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.