E-Commerce/ Sales Associates - Seasonal Part-Time

Sporting Life; Burlington; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Employee discounts

Team-first culture

Sport and active lifestyle environment

Job summary

Sporting Life is hiring at Mapleview Centre for Seasonal Part-Time E-Commerce/Sales Associates. You’ll help customers in-store or online, connect them with the right products, and support timely fulfillment of online orders.

Your attention to detail and product knowledge will ensure a consistent Sporting Life experience across shopping channels. Join a team that values sport, style, and an active lifestyle with a friendly, fast-paced environment.

Qualifications

• Passion for sport, style, and active living.
• Ability to connect with customers and understand needs.
• Attention to detail and accuracy in processing online orders.
• Customer-first mindset for service in person and digitally.

Responsibilities

• Build relationships with customers and recommend gear, apparel, footwear, and accessories.
• Deliver top-notch sales and service to help customers find the right products.
• Process and fulfill online orders accurately to meet delivery expectations.
• Pick, pack, and prepare online orders per company standards.
• Monitor order statuses and address delays or availability issues.
• Communicate order updates via phone or messages as needed.
• Adjust orders based on requests or stock availability.
• Coordinate with logistics to resolve shipping issues.
• Document shipments, returns, and order modifications accurately.
• Support daily store operations and merchandising standards.
• Stay current on seasonal trends and new product drops.
• Maintain a clean, safe work environment.
• Contribute to a collaborative store culture.

Skills

Customer service

Sales

E-commerce

Order fulfillment

Product knowledge

Communication

Tools

POS system

Job description

We're hiring! Our Sporting Life Mapleview CentreStore has multiple immediate openings for Seasonal Part-Time E-Commerce/ Sales Associates.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced environment where your passion for sport and style belongs.
• Hourly Rate of $17.95

What You'll Do;

As an E-Commerce/Sales Associate, you'll help deliver a seamless Sporting Life experience whether customers are shopping with us in-store or online. You'll connect customers with the right products through knowledgeable, personalized service while also supporting the accurate and timely fulfillment of online orders.

Your attention to detail, product knowledge, and commitment to great service will help ensure every customer receives the same exceptional Sporting Life experience, no matter how they choose to shop.

• Build authentic relationships with customers to understand their needs and provide thoughtful sport- and style-based recommendations.
• Deliver exceptional sales and service, helping customers find the right gear, apparel, footwear, and accessories.
• Process and fulfill online orders efficiently and accurately to meet customer delivery expectations.
• Pick, pack, and prepare online orders following company standards to ensure products arrive safely and in excellent condition.
• Monitor online orders and proactively address delays, product availability concerns, or other fulfillment issues.
• Communicate with customers by phone or electronic messaging when required to provide order updates or resolve concerns.
• Adjust orders as needed based on customer requests, product availability, or special instructions.
• Support the resolution of shipping issues by coordinating with internal teams and third-party logistics providers.
• Complete required documentation for shipments, returns, and order modifications accurately.
• Support daily store operations, merchandising standards, and overall store success.
• Stay current on seasonal trends, new product drops, and innovations across sport and lifestyle categories.
• Maintain a clean, organized, and safe work environment while following all operational and safety guidelines.
• Contribute to a collaborative, energized store culture that celebrates sport and active living.

What You'll Bring

• A passion for sport, style, and living an active lifestyle.
• Confidence connecting with customers and helping them find exactly what they need.
• A strong attention to detail and commitment to accuracy, particularly when processing and fulfilling online orders.
• A customer-first mindset with the ability to provide great service both in person and through phone or electronic communication.
• Strong organizational skills and the ability to balance customer service, sales, and eCommerce responsibilities in a fast-paced environment.
• A collaborative, team-first approach and the drive to contribute to shared store goals.
• Curiosity and enthusiasm for building your product knowledge across sport, style, footwear, apparel, and accessories.
• Flexibility and willingness to support different areas of the business based on customer and store needs.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruiting team.

This posting is for an open existing role in our organization.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.