Seasonal Luxury Sales & Client Care Specialist

Brobston Group LLC; Toronto; On-site; CAD 27,000 - 37,000; Part time

Job summary

Brobston Group LLC in Canada is seeking a Seasonal Store Support Specialist to deliver an elevated shopping experience through client support, product knowledge, and transaction management. You will coordinate with the store team to support CRM initiatives, client relationships, and day-to-day operations such as merchandising, inventory replenishment, and administrative tasks.

The role emphasizes hospitality, accuracy, and teamwork.

Qualifications

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service orientation, and teamwork skills.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Facilitate the sales process by providing exceptional hospitality and product knowledge.
• Support client advisors with operational and administrative tasks, including transaction processing.
• Build and maintain client relationships via email, hand-written notes, phone calls, and the clienteling app.
• Record and update client information in the CRM to support future sales opportunities.
• Actively promote new products through personalized outreach and tailored messages.
• Assist in maintaining store displays in line with visual merchandising guidelines.
• Collaborate with management and the sales team to replenish, maintain, and organize merchandise.

Skills

Customer service orientation

Teamwork

Attention to detail

Tools

Microsoft Office

SAP

Job description

Brobston Group LLC in Canada is seeking a Seasonal Store Support Specialist to deliver an elevated shopping experience through client support, product knowledge, and transaction management. You will coordinate with the store team to support CRM initiatives, client relationships, and day-to-day operations such as merchandising, inventory replenishment, and administrative tasks.

The role emphasizes hospitality, accuracy, and teamwork.