Scheduling Assistant
Baptist Housing Seniors Living
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Benefits offered by this job
Job summary
Baptist Housing Seniors Living in Kelowna, BC is seeking a People & Culture Scheduling Assistant to fill short-call and vacation shifts in line with collective agreements. You will manage scheduling systems, maintain records, and collaborate with leaders to ensure proper staffing.
The role emphasizes communication, accuracy and service, contributing to a positive workplace culture and high-quality resident care.
Qualifications
- Minimum Grade 12 Education.
- At least 2 years scheduling experience, preferably in a healthcare setting.
- Experience interpreting and applying collective agreements.
Responsibilities
- Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules.
- Audit schedules and timecards for accuracy and make necessary corrections.
- Compile reports and scheduling statistics as requested.
Skills
Education
Tools
Job description
Kelowna, BC | Full Time | Permanent
At Baptist Housing, we believe every senior deserves to experience life well in supportive, caring communities, and the work you do here helps make that possible.
When you join us, you’re not just building a career. You’re joining a purpose‑driven team that values collaboration, growth, and wellbeing. You’ll be part of an organization where your voice matters, your work has impact, and your contributions are recognized.
We’re looking for a Scheduling Assistant to join our People & Culture team. In this role you will be responsible for filling short‑call, long‑call and vacation shifts in compliance with collective agreements and established policies. You’ll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy and service, your work supports our mission to foster vibrant, person‑directed communities.
You will play an important role in strengthening how we serve our residents and teams by delivering accurate, responsive scheduling that enables exceptional care, supports operational excellence, and contributes to a positive workplace culture.
- Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules
- Audit schedules and timecards for accuracy and make necessary corrections
- Compile reports and scheduling statistics as requested
- Maintain ongoing communication with team members and leaders
- Communicate clearly and professionally across all levels of the organization
- Support interdisciplinary teamwork and contribute to shared goals
- Build and maintain positive working relationships that support service excellence
- Participate in day‑to‑day operational activities relevant to the role
- Follow established processes, policies, and regulatory requirements
- Identify and escort issues, risks, or service gaps as appropriate
- Ensure work is completed in compliance with organizational policies and relevant legislation or standards
- Maintain accuracy, documentation, and accountability in all responsibilities
- Support audits, reporting, inspections, or evaluations as required
- Contribute to continuous improvement of quality and safety practices
- Identify opportunities to improve processes, efficiency, or service delivery
- Participate in improvement initiatives, projects, or working groups
- Support adoption of new tools, systems, or best practices (including technology where applicable)
- Minimum Grade 12 Education
- At least 2 years of scheduling experience, preferably in a healthcare setting
- Experience interpreting and applying collective agreements
- Typing speed of 50 wpm
- Proficient in Microsoft Word, Excel and Outlook
- Strong communication, organization and time management skills
- Ability to work independently and collaboratively in a dynamic environment
- Demonstrated discretion and confidentiality in handling sensitive information
You are compassionate, detail‑oriented, and motivated by a desire to serve. You have a calm and professional demeanor, especially in fast‑paced or high‑pressure situations. Your strong interpersonal skills allow you to build positive relationships with team members and leaders alike. You embrace challenges, take initiative and find joy in ensuring the right people are in the right place at the right time.
At Baptist Housing every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.
- Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
- Supportive & Fun Community: We’re more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
- Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs
Our total compensation package includes:
- Competitive salary of $30.28 per hour
- Employer paid extended health and dental benefits
- Generous vacation entitlement, with four weeks’ vacation to start
- RRSP matching up to 7%
- Kelowna British, Columbia
- Office based
- Criminal record check required
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