Scheduler

Retirement Concepts; Courtenay; On-site; CAD 52,000 - 68,000; Full time

Job summary

West Coast Seniors Housing Management is seeking a Scheduler to oversee staffing, scheduling and payroll processes for a community. The role reports to the General Manager and requires coordinating with managers, maintaining timekeeping records, and supporting department needs.

The ideal candidate has Grade 12 or equivalent and experience with unionized scheduling, payroll and data entry, plus strong Excel and Word skills. Ability to work independently and as part of a team is essential.

Qualifications

• Grade 12 education or equivalent; two years related experience or equivalent combination.
• Scheduling experience in a unionized environment is an asset.
• Experience interpreting collective agreements in a unionized setting is preferred.
• Basic accounting and payroll experience is an asset.
• Ability to plan, organize and prioritize with multiple timelines.
• Computer literate with intermediate to advanced Excel and Word.
• Must read, write and speak English proficiently.

Responsibilities

• Schedule management to ensure adequate staffing for the community.
• Maintain and update seniority lists per collective agreement.
• Data entry into schedule and payroll system.
• Liaise with department managers on scheduling needs and rotations.
• Maintain timekeeping records for payroll purposes.

Skills

Scheduling

Payroll

Excel

Word

Communication

Organization

Independent work

Team collaboration

English proficiency

Education

Grade 12 education or equivalent

Tools

Excel

Word

Job description

This position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative.

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we areequally committed to our residents and our staff. We provide an engaging work environmentand treat each other with respect and dignity. We invest in the growth and development of ourteams to actively participate in the creation of memories and moments that matter to ourresidents.

About the Role

The Scheduler reports to the General Manager and/or designate and is responsible for allaspects of scheduling to ensure that the community has adequate staffing levels at all times toserve all persons in care.

Responsibilities

• Be an engaged collaborative team player, developing and maintaining professionalrelationships that support and strengthen the organizational culture and purpose.
• Follows various collective agreement scheduling procedures by arranging shift coveragefor short calls and longer term planned absences.
• Maintain and update seniority lists as per collective agreement.
• Data entry into schedule and payroll system.
• Liaises with department managers on scheduling needs including reviewing andadjusting employee rotations as needed.
• Maintains timekeeping records for staff for payroll purposes, as well, maintainingrelated records such as staff names, addresses, phone numbers and availability forwork.
• Reception coverage as required.
• Greets and communicates with all residents, visitors, staff, and volunteers in thecommunity in a courteous and professional manner.
• Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner.
• Takes appropriate messages when necessary.
• Follows policies and procedures of the community.
• When possible support other departments in an administrative capacity.
• Reviews and reports unfilled shifts, casual call in list, and staff availability concerns asapplicable.
• Assists and cross- trains with the Administrative Coordinators as required in the clericalaspects of resident billing, comfort fund, invoicing, payroll, employee files andonboarding paperwork.
• Organizing meetings and meeting rooms for other departments as required.
• Attends and participates in community and education programs.
• Maintains a safe environment for residents, family and staff, through:
  • accident prevention
  • knowledge of emergency procedures and regulations
  • the safe use of supplies and equipment and reporting when repairs arenecessary
  • Utilizing infection control procedures
• Performs other related duties as required.

Qualifications and Skills

• Grade 12 education or equivalent with recent, two (2) years related experience or anequivalent combination of education, training or experience.
• Scheduling experience in a unionized environment an asset.
• Prior experience in interpreting and applying a collective agreement language in aunionized environment, preferred.
• Basic accounting and payroll experience an asset.
• Experience preparing medium to large payrolls an asset.
• Ability to plan, organize and prioritize with multiple critical timelines.
• Ability to work independently and in cooperation with others.
• Computer literate with intermediate to advanced Excel and Word.
• Ability to read, write and speak English proficiently and understand verbal and writteninstructions.
• All successful applicants must pass the vulnerable sector Criminal Record Checkapplicable to Provincial guidelines.
• Must be in good health, physically able to perform the duties of the job which includesitting and computer work for extended periods of time.

West Coast Seniors Housing Management is an equal opportunity employer.